Casual and other opportunities

Waterloo Institute for Sustainable Aeronautics (WISA)

eLearning Course Developer

Start/End date: October 1, 2023 / March 31, 2024

Hours: CASUAL; anticipated 15 to 20 hours/wk

Wage: $65/hour

Position title: eLearning Course Developer

Reports to:   Patty Mah, Director, Strategic Research

 

Job Summary:

The Waterloo Institute for Sustainable Aeronautics (WISA) is a research and educational institute within the University of Waterloo with a mission to become the world’s leading hub for sustainable aviation and aerospace research, technology, and education. We foster interdisciplinary inquiry, cross-sector partnerships, and experiential learning that builds a sustainable future.

 

The eLearning Course Developer supports the eLearning Instructional Designer in the course development of two aeronautical sustainability eLearning courses to supplement the existing Fundamentals of International Aviation eLearning course and to expand WISA’s educational offerings to support the upskilling of the aviation workforce across Canada and internationally.

 

The position involves:

• Assist and provide support with the conversion of course content to build/create slides and course interactions for or within Articulate Storyline, the eLearning course development platform.
• Review, provide feedback, implement edits and updates to eLearning course assets within the Articulate Storyline platform.
• Perform administrative tasks as it pertains to the eLearning course development such as, but is not limited to:
  • Facilitating design work with the Creative Studio and hired freelance designers
  • Align course assets to UW and WISA brand guidelines and/or aviation and/or aerospace nomenclature
• Other tasks that may arise under the direction of the eLearning Instructional Designer and/or Director, Strategic Research.

 

Qualifications/Special skills required:

• University degree in aviation, education, English language and literature, or equivalent combination of education and experience
• 3-5 years of extensive experience in using and building e-learning courses within Articulate 360, specifically in Storyline
• Experience in instructional design standards including simulations, examples, images, graphics, and terminology.
• Excellent written and verbal communication skills
• Accurate proof reading skills
• Exceptional attention to detail

 

Submit applications to: patty.mah@uwaterloo.ca

Organization: University of Waterloo / Campus Wellness

Location: 200 University Avenue West, Waterloo, ON N2L 3G1

Profession: Physician

Specialty: Family Medicine

Job Type: Full Time or Part Time

Number of Openings: 6

Primary Compensation Type: Fee-For-Service Split

Bilingual or Francophone Candidate Required: No

Teaching Opportunity: No

Research Opportunity: No

Supervision Provided: No

Practice Type: Clinic only

Published Date: June 16, 2023

 

The University of Waterloo, Campus Wellness is looking full, or part time family physicians required for the medical clinic. As part of a multidisciplinary primary care team including nurses, nurse practitioners, dietitians and venipuncturist. The successful candidates will provide healthcare to a diverse population of University of Waterloo students.  A comfort level and competence in mental health issues is beneficial. Significant support is available with regular interaction and shared care possibilities with psychiatrists, psychologists, social workers, and counsellors.  There is also a preference for candidates with demonstrated capacity to work with diverse communities such as the BIPOC and/or LGBTQS2+ communities.  Position is fee for service with an 80/20 split with special consideration given for mental health appointments. Successful candidates will be a medical practitioner licensed to practice medicine in the Province of Ontario and a member in good standing of the College of Physicians and Surgeons of Ontario (CPSO).

To apply: Please e-mail CV to goldi.gill@uwaterloo.ca

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is co-ordinated within our Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca  or 519-888-4567, ext. 45935.

The Patient Care Coordinator is responsible for coordinating patient care and is responsible for duties that encompass patient reception, patient scheduling, cash handling, maintenance of patient records, patient safety/infection prevention and control as well as administrative functions with a view to promoting safe, quality patient care and optimizing patient flow, clinic revenue and operations. The Patient Care Coordinator will be assigned to one of multiple specialized clinics. While the overall accountabilities are similar, specific duties/tasks may vary from clinic to clinic.  

Rate of pay: $24.38 per hour

Responsibilities

Patient Reception

• Handle incoming telephone calls to the WEI and orients patients to the WEI’s mandate, services and processes

• Prepare and manage the patient schedule in VisualEyes (EMR system), and schedule appointments in accordance with optometrist availability and appointment criteria, including assigning Optometrists and student interns to clinic rooms

• Confirm patient appointments and notify patients of any fees associated with the services provided; attempt to fill any openings due to cancellations to optimize WEI revenue

• Verify eligibility for OHIP coverage for all scheduled patients

• Greet patients in the WEI and notify doctors and interns of patient arrival; route patients through the WEI via the EMR system to optimize patient flow

• Follow up with patients who do not show for their appointment to initiate another appointment booking to optimize patient care and clinic revenue

• Maintain a computerized recall system and contact patients to book a recall appointment 

Patient/Administrative Records Maintenance

• Process patient records in accordance with OHIP and 3rd party billing requirements, consistent with clinic policies and procedures, including checking any follow up appointments or invoicing/billing concerns and notify the appropriate person to address the issue

• Ensure patient records are up-to-date by verifying patient personal information at time of appointment booking or at check-in/arrival to appointment

• Maintain and record patient statistics

• Provide clinician attendance records to the Clinic Operations Manager for payroll processing 

Provide administrative support as required

• Prepare and distribute student evaluations in the electronic student evaluation system or paper evaluation forms

• Solicit and record patient consent for teaching and research in support of the School’s teaching and research mandate 

Payments/Supplies & Inventory Maintenance  

• Receive payments in accordance with the financial policies and procedures of the clinic and the university, including invoicing and billing payment for third party billings

• Undertake daily reconciliation of day-end transactions (cash/credit/debit and parking vouchers)

• Order, monitor and maintain supplies, products or equipment required for use in the Clinic from the Purchasing and Inventory Control Co ordinator

• Assist with the ordering and/or dispensing of spectacle and/or contact lenses and other products required to provide appropriate care for patients

• Responsible for the annual fiscal year-end WEI inventory count within their specialized clinical area

Patient Safety & Quality Assurance  

• Triage emergency calls during regular business hours, notify the on-call OD of emergency calls and book appointments as per optometrist’s direction

• Maintain effective patient recall and follow-up, including monitoring patient progress to ensure timely scheduling of appointments to ensure patient safety, consistent with standards for optometric care and as directed by the supervising optometrist

• Promote and disseminate the Clinic’s Patient Satisfaction Survey to gather feedback on patient experience for improvement

• Assist in the review of patient records to ensure that all required data fields in the EMR are completed, ensuring the integrity of the patient record (in support of patient care and billing)

• Undertake “Routine Practices” for infection prevention and control based on provincial Public Health standards

• May serve as back-up resource for medical reprocessing (sterilization) of optometric instruments (using autoclave), consistent with the WEI’s Standard Operating Procedure and provincial requirements

• Assist in contacting patients with scheduled appointments to inform them of a clinic closure due to inclement weather or emergency situation 

Clinic Staff, Optometrist and Student Support  

• Provide support to all supervisors and students working in the WEI, including assigning patients and clinic rooms

• Deliver the administrative component of the orientation sessions at the beginning of each new student rotations

• Assist with training new employees and work-study students on the daily job requirements, the EMR system, and the clinic policies and procedures

• Assist with the organization of special activities in the clinic such as lunch and learn sessions 

• Perform varied administrative tasks and special projects to promote smooth operations, and in support of the clinic’s dual mandate - to provide excellent patient care and to educate optometry student clinical interns

Qualifications

• Medical Secretarial, Health Administration, or Optometric Assistant diploma, medical terminology course, or equivalent combination of education and experience 
• Minimum of 2 years of experience working in a health care environment, preferably in an optometric practice setting is recommended
• Experience in a patient/customer facing role
• Experience working with cash/receiving payments 
• Working knowledge of an electronic medical records (EMR) system, preferably Visual-Eyes (VE) or another system tailored to optometry • Working knowledge of OHIP regulations specific to optometry preferred
• Working knowledge of Privacy legislation
• Basic knowledge of infection prevention and control practices
• Well-developed oral and written communication skills exercising tact and diplomacy
• Well-developed problem solving and conflict resolution skills to deliver exceptional patient/customer service and experience
• Ability to work independently and collaboratively as part of a team
• Ability to accommodate different assignments, working schedules and specialty clinics
• Proficiency in Microsoft Office (Outlook, Word)

 

Please submit your application to: clinicoperations.manager@uwaterloo.ca

Project Coordinator

Department: Ontario CLRI at RIA

Posting Date: Until filled

Term: Fixed-term contract until March 31, 2025

Hiring Range: $55,000 - $65,000 annual salary

Benefits: Extensive benefit package inclusive of health, dental, RRSP matching, and paid personal days. Hybrid working options available for team members to work up to 3 days per week from home.

Background

The Schlegel-UW Research Institute for Aging (RIA) is a charitable non-profit organization that partners with the University of Waterloo, Conestoga College, and Schlegel Villages to enhance care and quality of life for older adults. Through engagement with key partners and collaborators, RIA supports practice relevant research and knowledge mobilization. Research evidence is used to inform programs, education and training, and influence practice and policy.

The Ontario Centres for Learning, Research and Innovation for Long-Term Care (CLRI) is a program of the RIA and partners with the long-term care (LTC) sector to enhance the health and well-being of those  who live and work in LTC homes. We provide programs and resources to train and engage the current and future workforce. The Ontario CLRI is funded by the Government of Ontario and hosted at Baycrest Health Sciences, Bruyère and the RIA.

The Preceptor Resource and Education Program in Long Term Care (PREP LTC) initiative, is a three- year program funded by the Ministry of Long-Term Care to support LTC homes in developing or enhancing clinical student placement programs. PREP LTC offers LTC homes education, implementation support and funding. PREP LTC is led by the CLRI at the RIA in collaboration with the Ontario CLRI teams at Baycrest Health Sciences and Bruyère.

Primary Purpose

The Project Coordinator supports the coordination and implementation of Ontario CLRI initiatives and projects. Support will include project tracking, maintaining project databases and files, coordinating meetings and events/webinars, and conducting presentations.

The role will support RIA’s vision, mission, and values as well as have an interest and passion for enhancing quality of life and care for older adults and team members working in senior living.

Key Accountabilities

1. Ontario CLRI Team Support: Work closely with the team to support the implementation of Ontario CLRI projects and knowledge mobilization activities including project tracking, data collection, maintaining project files and databases, proofreading materials, meeting support (scheduling, material preparation and minute taking), data entry, and supporting the coordination of translation and mailouts.
2. Knowledge Mobilization: Facilitate the dissemination of project information and findings. This could include presentations, development of promotional tools, webpages, and contributing to reports. Participate in internal and external committees, work groups and projects, as required.
3. Teamwork and Consultation: Pro-actively and regularly communicate with supervisor and project team regarding assigned work, including communicating obstacles and challenges as they arise. Consult with team members about their needs and liaise between team members and supervisor. Actively participate in team and organization-wide meetings virtually and in-person.
4. Communication: Ability to apply strong writing and verbal communication skills to interact and communicate with team members, older adults and their care partners, and external partners.
5. Event and Meeting Support: This role is responsible for scheduling, delivering and evaluating in-person and virtual events/presentations, including material preparation and catering organization. Meeting support will also include material preparation and minute taking.
6. Other: Take on a variety of additional projects and activities, as they arise.

Position Requirements

Education: 

Post-secondary diploma or degree in a related field or discipline.

Skills and Experience:

• A minimum of 3 years of experience in project coordination.
• Experience engaging with various partners including researchers, clinicians and people with lived experience, specifically older adults and their care partners.
• Experience using various systems/technologies (CRMs, databases, and other platforms) to optimize project outcomes.
• Experience developing and disseminating knowledge mobilization resources, tools and products.
• Understanding of knowledge mobilization theories and best practices is an asset.
• Ability to work in a collaborative team environment.
• Ability to adapt to change and manage competing priorities.

• A continuous learning mindset with demonstrated experience and competence in collaborating with equity deserving groups.

• Self-starter with a proactive attitude who can anticipate needs with strong organizational skills.
• Experience and fluency using Microsoft and Google Workspace products.
• Fluent in English. Fluency in French is an asset but not required.
• Must have a valid driver’s license and be available for occasional travel.
• Eligible to obtain a police background/criminal record check.

Scope of Work

• Interpersonal Skills: Communicates effectively with internal team members and external partners; professionally represents the RIA in all communications and at events.
• Level of Responsibility: Responsible for ensuring the effective and efficient implementation of the projects in alignment with the goals and objectives.
• Decision-Making Authority: Accountable to make operational decisions for the day-to-day operations of the project with support from the supervisor.
• Physical and Sensory Demands: Minimal demands, typical of a position operating within an office environment; periods of extensive sitting at a desk and in meetings and concentrated use of visual senses; substantial repetitive keyboard/mouse movement; high sensory demands because of required concentration and attentiveness to detail and regular distractions and interruptions.
• Working Environment: Much of the time is spent sitting in a comfortable position with frequent opportunities to move about. Office is located in a comfortable indoor area and options for hybrid work are available for this position. The work is varied and assignments may change frequently. Work will involve regular interaction with RIA team members and external partners and collaborators. There are deadline pressures, while at the same time there is a demand for thoroughness and accuracy. Occasional travel is required.

Vaccination Statement

All researchers, employees and students of the RIA who will work with long-term care homes, colleges, universities and other partners are required to comply with the vaccination policies of those external organizations to complete their work. Of note, vaccination policies are subject to change. The requirement to comply with those evolving policies does not change.

Equity Statement

The RIA is committed to equity, diversity and inclusion within its community and organization. We strongly welcome and encourage applications from Indigenous Peoples, racialized groups, women, 2SLGBTQI+ people, persons with disabilities and people from other equity-deserving groups.

The RIA is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process. If you require accommodation at any time throughout the recruitment process, please let us know.

How to Apply

RIA invites applications (cover letter and resume) to be submitted by email to applications@the-ria.ca. Please include the job title in the subject line of the email.