Students walking towards one of the affiliated institutions

Affiliated and Federated institutions

The Affiliated and Federated institutions of Waterloo (AFIW) consist of Conrad Grebel University College, Renison University College, St. Jerome's University, United College (formerly St. Paul’s), and are academically integrated with the University of Waterloo. Students who attend the AFIWs can take Waterloo courses and programs. Each federated institution is located on to the west of the main Waterloo campus

These institutions have cross-institutional faculty appointments and employees, and available positions for are listed on this page. 


St Jerome's University

There are no opportunities at this time.

Conrad Grebel University College

Front Desk Attendant

Front Desk Attendant

Date: May 30, 2024
Reports to: Director of Operations
Grade & FTE: USG under review & 1.0 FTE (35 hr/wk)
Hiring Range: $38,000 - $48,000

Conrad Grebel University College is a liberal arts college founded by the Mennonite church and affiliated with the University of Waterloo. The mission and programs of Grebel are rooted in and inspired by its Christian identity and its Anabaptist/Mennonite heritage. Grebel offers undergraduate, graduate, and community education programs in peace and conflict studies, music, theological and religious studies, and Mennonite studies. It also has a residence which houses approximately 175 university students. Grebel is also home to the Kindred Credit Union Centre for Peace Advancement (CPA).

General Scope

The Front Desk Attendant ensures the office runs smoothly and efficiently while providing a warm and welcoming atmosphere to students and visitors. The incumbent will direct in person, phone, and email inquiries in an efficient and professional manner. The Front Desk Attendant has a close working relationship with the other Main Office staff (Bookings and IT Services Coordinator, Building Operator) and when required assists faculty and staff in a wide variety of tasks.

Specific Responsibilities

  • Provide a hospitable environment for students and guests and good service to all members of the Grebel community
  • Responsible for opening and closing the office ensuring the front office is clean, stocked and organized 
  • Responsible for ordering and maintaining adequate inventory of a wide variety of departmental supplies
  • Operate switchboard, field questions and direct calls
  • Coordinate incoming and outgoing mail
  • Organize Neopost Quadient accounts, Quadient funds, and supplies
  • Assist in responding to parking complaints and issues
  • Issue parking permits to students, staff and faculty and maintain parking permit records
  • Assist with managing key records by accurately processing loaner keys and logging accurate information
  • Creates and maintains user-friendly process documentation for cash office duties.  
  • Responsible for processing payments and balancing, reporting, and uploading cash/credit reports accurately and in a timely manner
  • Train and organize nightly tasks for evening reception students
  • Provide as-needed project support to departmental staff and faculty as time allows
  • Assist the Bookings and IT Services Coordinator as requested
  • Perform other duties from time to time as assigned by the Director of Operations

Position Requirements

  • Support for the identity and mission of Conrad Grebel University College
  • Familiarity with University of Waterloo policies and procedures

Skills/Experience

  • Ability to maintain a steady, positive, and progressive outlook in a busy and changing work environment
  • Excellent interpersonal skills and ability to relate to a broad range of people, including students, staff, faculty and the general public
  • Excellent phone presence
  • Training and experience in an office setting and administrative assistant role
  • Ability to work productively and collegially with the College’s faculty and staff
  • Demonstrated ability to work independently and take initiative in an unsupervised environment where appropriate
  • Excellent organizational skills and attention to detail

Technical

  • Demonstrated ability in a variety of computer programs Office 365, Sharepoint, Teams, Skype for Business.
  • Willingness and eagerness to learn and tackle new technical challenges

Nature and Scope 

  • Contacts:  Works closely with all front office staff including the Bookings & IT Coordinator, Building Operator. Reports to the Director of Operations, the HR Manager is responsible for contract. This position interacts with the public and all users of the building in a front line capacity.   
  • Level of Responsibility: The job has a mix of defined specialized and routine tasks and unusual or one-time requests. The Front Desk Attendant trains and arranges work for the student evening Front Desk Attendants.
  • Problem-solving: The Front Desk Attendant provides problem-solving support on a wide range of issues related to Front Office operations. 
  • Financial Accountability: The Front Desk Attendant is responsible for the use and reconciliation a Purchase card, which is mainly used for transactions related to office supplies and technical purchases. The Front Desk Attendant is also responsible for reconciling the front office cash and credit card sales.
  • Physical and Sensory Demands: This position requires the ability to work effectively in a fast-paced environment and maintain a high level of attention to detail. The work environment may include lack of control over work pace due to work processes, irregular and/or high volumes beyond one's control, multiple and/or tight deadlines beyond one's control and constant interruptions (e.g. phone calls, emails, unplanned but urgent support requests, or emergencies).
  • Working Environment:  This role involves minimal physical or psychological risk resulting from unavoidable exposure to hazardous, disagreeable or uncomfortable situations. The role may involve irregular and/or high volumes and multiple and/or tight deadlines beyond one's control (e.g. supporting multiple people with conflicting and overlapping requirements; calendaring conflicts; urgent/immediate issues with students and employers), and constant interruptions due to phone calls and e-mails.

Equity Statement

Conrad Grebel University College acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our work at reconciliation with Indigenous peoples includes decolonizing our historical narratives, our minds, and our hearts. This is an ongoing process, and we have a long way to go.  We do this in humility and gratitude to our Indigenous neighbours, past and present.

Conrad Grebel values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Conrad Grebel seeks applicants who embrace our values of Anti-Racism, Belonging, Inclusion, Diversity and Equity.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

We are committed to accessibility for persons with disabilities. If you have any interview or workplace accommodation requests, please contact Human Resources at grebelhiring@uwaterloo.ca 

Application Process

Qualified applicants should submit their resume and covering letter in pdf format to Liz Kensett, HR Manager at liz.kensett@uwaterloo.ca by midnight on Thursday, June 13, 2024.

Anticipated Start date, July 25, 2024.

Renison College

There are no opportunities at this time.

United College (formerly St. Paul’s)

Residence Life Staff Coordinator

Residence Life Staff Coordinator

Job Description: Residence Life Staff Coordinator
Grade: G ($54,305.96-$67,882.45)*
Current Revision: March 25, 2024
Reports to: Director, Student Life

Job Summary:
The Residence Life Coordinator (RLC) has the responsibility for ensuring the delivery of the student experience for students living in the residence. These responsibilities include the advising and supporting of student staff (e.g. Dons and Peer Leaders), the holistic development of the student, responding to student concerns, implementing a consistent approach to policy enforcement, monitoring and responding to health and safety concerns, and ensuring a positive residence experience for students in the residence. The RLC provides day-to-day leadership for the Don team and supports a residence section (150 – 350 students).

This is a live-in position, directly overseeing a group of live-in student staff members. This position participates in a 24/7 on-call rotation.

*A portion of compensation is comprised of a taxable benefit for free living accommodations (approximately $9,579)

Job Tasks:
Supervision and Human Development (25%)

  • Oversees and directs the day-to-day work of 12 – 20 student employees including Residence Life Dons, Community Advisors, Experiential Learning Advisors, and Living Learning Community Peer Leaders.
  • Participates in and makes decisions regarding the recruitment and hiring of student staff positions such as Dons and Peer Leaders.
  • Participates in evaluation and assessment processes to aid the Director in completing termly performance evaluations and implementation of ongoing developmental feedback.
  • Provides leadership during student-staff meetings and communicates information to the Director, Student Life and other appropriate staff.
  • Establishes and maintains a schedule of regular meetings including frequent team meetings and regular 1:1 checks in with Dons.
  • Coordinates the development and implementation of student-staff training, typically held at the start of each term. Provides ongoing individual and team-based development opportunities for student-staff.
  • Contributes to an atmosphere of team and personal development by leading and supporting team-based initiatives, engaging in team projects, and supporting peers’ projects.
  • Administer accountability processes for student staff to ensure consistency and that all staff are knowledgeable and consistent in implementing their responsibilities.
  • Participates in a rotating On-Call schedule to support Duty Dons by providing guidance remotely, attending critical incidents, and performing follow up with Duty Dons.

Community Development (25%)

  • Contributes to the delivery of Living Learning Community programs and educational activities in alignment with the College’s educational priorities.
  • Plans and implements residence orientation, other transition programs, and move-in and move-out processes.
  • Provides programming that meets the needs of students and promotes community engagement, participation, and student leadership opportunities.
  • Completes assessment and evaluation to make recommendations for improvements to programs and residence life experiences.
  • Provides leadership for Summer Programming activities such as conferences and non-residence related activities.

Administration (20%)

  • Administer the day-to-day operations of a residence section (150 - 350 students) in conjunction with the facilities and student services staff.
  • Provide communication support for student life focused activities (print, web, social media, emails, etc.).
  • Administers floor and community budgets for the use of facilitating community building efforts, implementing LLC activities, and achieving educational priorities. Submits expense reports for reconciliation purposes.

Student Support (15%)

  • Engages with students who are experiencing challenges in integrating into the residence community or transitioning to the university environment, serving as the primary point of contact for administration of roommate/suitemate and floor conflicts.
  • Leads difficult conversations with students who experience challenges related to mental health, substance use, sexual violence, homesickness, isolation, academic stress, etc.
  • Builds rapport with students and supports students in connecting to on-campus and/or off-campus resources.
  • Implement procedures and educate students on safety and security measures.
  • Role models visibility, availability, and approachability with staff, student-staff, and students. This includes evening and weekend responsibilities within the assigned community.

Student Conduct (10%)

  • Ensure up to date knowledge of the United College Conduct Model, emergency response procedures, and resources for crisis management to facilitate student conduct processes and management of student issues.
  • Ensure consistency when responding to and assigning outcomes to incidents.
  • Facilitates conduct related conversations, and issues appropriate restorative or educational sanctions, in accordance with the United College Conduct Model.
  • Maintains confidential records of students and related incidents within the appropriate databases.

Collaboration and Project Work (5%)

  • Encourages, organizes, and executes new or unique projects that directly contribute to the overall satisfaction, well-being, or development of residents or the community.
  • Engages in educational and developmental opportunities to foster an atmosphere of personal development, academic enrichment, and community engagement.
  • Collaborates with other members and units at United College and across campus to facilitate an integrated and holistic student experience. This includes participating in important College wide and campus activities and functions.

Waterloo Indigenous Student Centre (WISC) Programming Coordinator

Waterloo Indigenous Student Centre (WISC) Programming Coordinator

Job Status: Temporary, full-time
Salary: $51,050.39 - $63,812.98
Reports to:  Director, Waterloo Indigenous Student Centre  

Job Summary:

The Programming Coordinator’s general responsibility is the planning and execution of programming such as soup lunches, cultural events, lectures and others as assigned. The Programming Coordinator also serves as host of the Centre on a day-to-day basis, welcoming students and ensuring that the Centre is functioning effectively to meet their needs. Finally, the Programming Coordinator maintains the WISC’s social media, under the direction of the WISC Director.

Job Tasks:

  • Plan and deliver assigned programs and events, including soup lunches, cultural activities and orientation
  • Provide support for major events such as the pow wow
  • Host students in the Centre on a day-to-day basis and ensure the Centre is functioning effectively to meet their needs
  • Monitor supply levels in terms of food, craft supplies and other items necessary to its operations
  • Manage booking of the WISC space and the Ceremonial Firegrounds
  • Maintain promotional aspects of WISC programs, Facebook/Instagram, in collaboration with the WISC Director and the College’s External Relations team
  • Develop and distribute WISC newsletters and mass emails
  • Maintain the WISC website, under the direction of the WISC Director
  • Provide referrals to appropriate services (eg., registration, financial aid, counselling services, health) both on campus and off campus
  • Provide direction to student assistants
  • Participate in campus consultations on Indigenous matters
  • Support UW Indigenous student recruitment initiatives when requested
  • Participate in the broader work and activities of the College

Job Qualifications:

  • A recent satisfactory Police Back Ground Check including vulnerable sector screening
  • Preference will be given to an Indigenous candidate with a strong connection to an Indigenous community
  • Work periodic evenings, weekends, and extended hours as required.

Education:

  • Post-secondary degree in a related program

Experience:

  • Experience with Indigenous student programming in a postsecondary setting
  • Experience working with university and high school students
  • Experience organizing and executing events or programs
  • Experience working with Indigenous communities, knowledge keepers and/or Elders

Skills:

  • Knowledge of diverse Indigenous cultures and protocols
  • Knowledge of Indigenous learners’ needs
  • Communication – verbal, written and on electronic/social platforms
  • Interpersonal skills
  • Ability to prioritize multiple responsibilities and meet deadlines    
  • Able to work effectively in a team environment
  • Must be competent in Microsoft Word, Excel and Powerpoint
  • Excellent organizational and time management skills.
  • Ability to facilitate group learning activities/workshops of teens

To apply, forward your cover letter and current résumé to utdcareers@uwaterloo.ca. The committee will begin reviewing application starting April 29, 2024.