About Us

University of Waterloo Food Services (UWFS) provides a range of products and services to students, faculty, staff, and the broader community through the operation of 24 outlets. The department includes residence cafeterias, cash operations outlets, franchises, Catering Services, Conference Services, vending and a causal restaurant at the University Club.

The department provides meal plans, food-related wellness and nutritional programs, in addition to a range of initiatives supporting student life, diversity and culture.​

UWFS is a self-operated ancillary service; not a common format for todays’ institutions. As a key stakeholder in student services, UWFS strives to create and cultivate a comprehensive service that promotes a healthy, sustainable university environment.

To believe in and deliver our core values of Connection, Convenience, and Choice in every action and decision we make.

Mission Statement

Core Values: Connection, Convenience, Choice

Connection: Our most important asset is the personal relationships with our customers. We truly believe in building relationships with each of our customers based on mutual trust and offering products and services you want.

Convenience: To us, it's critical to meet customers' needs as conveniently as possible. We strive to have services available when you need, where you need them.

Choice: We're all about options. We're committed to meeting the needs of our customers today and changing for tomorrow.