We want to ensure all customers leave happy and satisfied with their purchases and experiences at UW Food Services locations. Our vision is to provide our campus community with innovative, fresh, and great-tasting food that we will deliver with personalized, friendly, and knowledgeable service.
If you are ever unsatisfied with your experience, please speak to a staff member right away and they will be happy to Make It Right. If you discover an issue after leaving the eatery, you are welcome to contact our team at foodserv@uwaterloo.ca. We always value customer feedback.
We promise to always listen to customers' concerns, acknowledge and apologize for any issues that arise and rectify problems by making them right.
We empower our team to make every customer interaction a positive one. We want to ensure all customers leave happy & satisfied with their purchase while providing a premium customer experience.