AGE-WELL process maps

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Reimbursement and Procurement

Reimbursement and procurement processes will be most relevant to providers who intend for their device to be adopted within the health system. However, information about the reimbursement and procurement process may still be valuable for innovators who wish to have their device adopted at the consumer level.

Reimbursement

Within the Canadian healthcare system, resource allocation decisions ultimately determine if a medical device will be reimbursed. The Medical Devices Bureau (MDB) of Health Canada's Therapeutic Products Directorate (TPD) regulates medical devices for human use in Canada. Devices that are approved by the MDB are then communicated to the provincial ministries. This information is then communicated to the Regional Health Authorities, who communicate with hospital administrators.

Health Canada is only directly responsible for reimbursement and purchasing decisions for specialized programs that it administers, such as for First Nations and Inuit populations. There are also other federal departments and programs responsible for reimbursement decisions in specialty populations. These include the Department of National Defence (Canadian Forces Health Services Group), Correctional Services Canada (Health Services), and Veterans Affairs Canada (Health Care Benefits).

The vast majority of reimbursement decisions for approved health technologies are made at the hospital level, by senior level management. As such, regional or national consensus by physicians through existing professional networks can have a strong influence on the decision to reimburse a technology. However, these decision makers are often exposed to pressures from industry and patients, impacting their final decisions. To counteract this, innovators can implement on-line framing strategies that highlight the cost-effectiveness of their innovation, and influence the decisions of purchasers.

The Canada Health Act (CHA) does not require provinces and territories to cover services that occur outside of acute care facilities, including dental care, vision care, physiotherapy, long-term care.

Since ministry-led programs do not cover medical technologies related to these services, the reimbursement of these devices will fall on private insurers, who fund about 12% of non-publically-insured-services. Third party payers also pay for a similar amount of health services, out-of-pocket.

In addition to funding medically necessary acute care services and devices, some provinces run additional reimbursement programs to assist people in paying for licensed medical devices and equipment that is necessary to maintain health and function. These programs fund assistive devices for people with long-term physical disabilities that enable them to increase their independence.

Province

Program

Details

Alberta

Aids to Daily Living Program (AAL)

Financial assistance for the purchase of medical equipment and supplies for people with long-term disability, chronic or terminal illness. Benefits are provided for the following:

  • Aural rehabilitation
  • Back and abdominal supports
  • Bathing and toileting equipment
  • Burn garments
  • Compression stockings and garments
  • Custom-made footwear
  • Custom-made ocular prostheses
  • Dressing supplies
  • Hearing aids and FM systems
  • Homecare beds and accessories
  • Incontinence supplies (diapers and catheters)
  • Injection supplies (not provided for insulin injections)
  • Laryngectomy equipment and supplies  
  • Breast prostheses
  • Orthotic braces (not foot orthotics) 
  • Ostomy supplies
  • Oxygen
  • Patient lifters
  • Pressure reduction overlays
  • Prosthetic devices
  • Respiratory equipment and supplies
  • Shoe elevations
  • Specialized pediatric equipment
  • Specialized seating devices
  • Speech generating communication devices
  • Therapeutic shoes with custom modifications
  • Transfer aids
  • Walkers and walking aids
  • Wheelchair cushions and accessories
  • Wheelchairs – manual and power

British Columbia

PharmaCare Prosthetic and Orthotic Program

Provides pre-approved prostheses and orthoses for eligible recipients who require these to maintain function This program covers:

  • Pre-approved prostheses for eligible patients of any age;
  • Pre-approved orthoses for eligible patients age 18 or younger;
  • The lowest cost devices needed to attain or maintain basic functionality or, for orthoses, to prevent further deformity.

Ontario

The Assistive Devices Program (ADP)

ADP covers over 8,000 separate pieces of equipment or supplies in the following categories:

  • Prostheses
  • Wheelchairs/mobility aids and specialized seating systems
  • Interal feeding supplies
  • Monitors and test strips for insulin-dependent diabetics (through an agreement with the Canadian Diabetes Association)
  • Hearing aids
  • Insulin pumps and supplies for children
  • Respiratory equipment
  • Orthoses (braces, garments and pumps)
  • Visual and communication aids
  • Oxygen and oxygen delivery equipment, such as concentrators, cylinders, liquid systems and related supplies, such as masks and tubing

Quebec

Régie de l’assurance maladie du Québec (RAMQ)

Reimburses blood glucose test strips, some wound care products and some assistive devices and equipment, including visual aids, hearing aids, ocular prostheses, external breastforms, appliances for permanent ostomates, accommodation in public facility, accommodation in an intermediate resource, devices that compensate for a physical deficiency and domestic help.

Procurement

Once a device has obtained a regulatory license from MDB it is eligible for sale allowing reimbursement decisions to be made. These decisions allow for procurement of the device to take place.

The procurement of a device at a provincial and regional level often involves shared delivery or group purchasing arrangements. Group purchasing arrangements leverage buying power and are commonly utilized by hospitals, regions, and provinces. Shared service organizations (SSOs) are used by health regions to purchase devices in bulk and reduce costs by coordinating the required procurement, information technology and financial functions associated with buying these devices at a regional or provincial level. GPOs also consolidate these functions regionally or provincially to reduce costs. Three provinces, Alberta, British Columbia, and New Brunswick, have contracts with privately owned GPOs for shared purchasing activities. Additionally, Ontario, Quebec, British Columbia, and Alberta have adopted individual purchasing approaches using a shared service approach, as described in the table below.

Province

Purchaser Details

Alberta

  • Alberta Health Services (AHS) is the major purchaser of medical devices in the province

British Columbia

  • Health Shared Services BC (HSSBC) is the designated purchaser of medical technologies for the 5 health regions in this province
  • Medical device manufacturers can access further information on HSSBC here:

www.hssbc.ca/Vendors

Ontario

  • Medical device procurement largely based on individual hospitals and shared service organizations (SSO)
  • SSOs in Ontario:

o Shared Supports Services South-eastern Ontario (3SO)

o Shared Service West (SSW) o Mohawk Shared Service (MSSI)

o Plexxus

o Champlain Health Supply Services (CHSS)

o Health Materials Management Services (HMMS)

o Central Ontario Healthcare Procurement Alliance (COHPA)

o PROcure Supply Chain Solutions (PROcure)

o The Northwest Supply Chain Collaboration (NSC)

Quebec

  • Medical devices purchased through hospitals and group purchasing organizations (GPOs, or Groupes d’approvisionnement en commun)
  • GPOs in Quebec:

o Groupe de l’Ouest

o Le Groupe d'approvisionnement en commun de l'Est-du-Québec (GACEQ)

o Sigma Santé – Montreal

• GPOs are owned by the province and managed by the ministry of health, the Ministre de la Santé et des Services Sociaux (MSSS), and currently purchase up to 50% of medical devices for Quebec hospitals, with the aim to increase to 70%

All medical devices procured by regional health authorities are required to comply with the Food and Drugs Act and, if appropriate, have a licence issued by Health Canada. Additionally, each authority may have their own RFP or Purchase Order standards for proving appropriate authorization to manufacture, sell or advertise medical devices.

MEDEC and other medical device industry associations have identified procurement issues as a priority concern. The government of Ontario responded with the Ontario Ministry of Finance Open for Business Initiative, providing an alternative to hospital procurement. This method involves additional contracts, including “Alternative Proposals” and “Value Add Incentives”, which allow innovative companies to propose their product in lieu of a GPO’s requested product, and may add new innovations to a GPO’s proposed contracts.

Innovators can work in collaboration with research facilities that are aligned with particular government mandates, allowing potential adoption opportunities for smaller medical device innovators. These organizations may consider more niche innovations, receive additional tax breaks, accept alternative licencing (e.g. Investigational Testing) and could lead to wider adoption within the healthcare system.

When the medical device innovation has the potential to improve patient care and quality of life, marketing the device to providers can lead to better adoption. GPO’s are primarily cost-driven, but physicians and hospitals consider the innovation’s ability to improve patient care and often push for the adoption of these devices by requesting an HTA and presenting options for reimbursement.

As explained by the Institute for Health Economics (IHE) “Any procurement over $100,000 needs to follow an open competitive bid process that meets requirements of national legislation called the Agreement on Internal Trade (AIT), which dictates procurement must be open, fair, and transparent. Western provinces (British Columbia, Alberta, and Saskatchewan) must also comply with the New West Partnership Trade Agreement. There are three approaches to open competitive bidding: Request for Information (RFI), Request for Proposal (RFP), and Request for Quotation (RFQ/Tender)”.

The process of procurement for new innovations can be difficult to define. Ontario has launched a new approach to innovation procurement to address these difficulties. The approach focuses on outcome-based specifications (OBS) instead of the usual product specific specifications. The new OBS guidelines for innovation procurement:

• specify that procurement be outcome-based without describing how proponents should meet the desired outcomes;

• outline RFP bid requirements that specify how outcomes should be appropriate to the size and complexity of the innovative solution, and be accurately specified;

• clearly define all elements included in the evaluation criteria; and

• specify standards as needed.

The OBS procurement approach can be applied to new and old innovation procurement and can be used to consider alternative proposals in a routine procurement process.

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