Microsoft Skype for Business is an enterprise unified communications tool that provides services such as Instant Messaging, presence, online collaboration, desktop sharing, and voice and video communication.
Our new Engineering 7 (E7) building has Skype phone, this has been provided by Information Systems & Technology (IST)
All faculty, staff and graduate accounts are automatically activated with the basic Skype for Business license, on a nightly basis. If you are unable to sign in please contact the IST Service Desk for support.
Once you have download them double click on them this will start a certificate installation wizard select store and installed it in intermediate certificated and the second one in Trusted root cert.
Table of contents
Below are some tips and pointers to resources that you can use as you begin to explore Skype for Business:
Logging in
If you are using a Nexus Windows machine, Skype for Business should log you in automatically.
If you are on a Mac or a stand-alone Windows machine, you will need to enter your sign-in/email address, userid and password.
- Sign-in/email address: use your WatIAM userid followed by @uwaterloo.ca (e.g. userid@uwaterloo.ca)
- Next screen will ask you for your username and passowrd. For Userid: use your WatIAM userid with a “NEXUS\” prefix (e.g. NEXUS\userid)
- Password: use your WatIAM password
Add a contact who is in your organization
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In the search box, type the person's name, IM address, or phone number.
As you type, the view automatically changes to My Contacts, which lets you search your organization's address book.
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Right-click the person's picture > Add to Contacts List > choose the contact group.
Add a contact who has a Skype account
Before you can add contacts who have Skype accounts, your administrator has to enable Skype Directory search for your organization. If you don't see a Skype Directory tab like the one shown in the following steps, it hasn't been enabled.
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In the search box, type the person's name, email address, IM address, or Skype phone number.
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As you type, the view changes to My Contacts. Choose Skype Directory. If you don't see this option, then your admin hasn't enabled Skype Directory search for your organization.
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Right-click the person's picture > Add to Contacts List > choose the contact group.
IMPORTANT: After you add the person to your contacts list, their status is Pending. They are supposed to sign in to Skype and accept your request.
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If you sent your Skype contact a request and they never receive it, ask them to send you a request to chat. In these instances, that often establishes the connection.
Add an external contact (someone not in your organization or using Skype)
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In Skype for Business, choose the contacts icons as shown below. Then choose Add a contact not in my organization > Other.
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Type the person's email address. (If you don't know it, or they don't have one, you can enter a placeholder email address, such as My@dad.com, that you'll change to their real name later.)
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Right-click the contact you just added, and choose See Contact Card.
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Choose Add.
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Now you can enter additional information for the person. If you entered a placeholder email address, type the person's real name in the Name box. Choose Save.
IMPORTANT: If you get the Check Full Name box, choose OK. Otherwise your changes to the Name box won't be saved.
Forward your extension
You can do it straight from your skype for business. When you are login to skype and you look at the bottom for the screen you will see a handset:
Click on it and select Call forwarding settings and you will see the window below. The select simultaneously ring and select Number and type your cell No.
