How do I create a ticket?
By email to MME Helpdesk Please give us as many details about your issue as possible or go to the MME Jira portal
I have a visitor scholar or a visitor student; and need him/her to have an account.
Fill out the following form by login to this page: https://uwaterloo.atlassian.net/servicedesk/customer/portal/2/group/3/create/317. You will need to know the person name, email address, if that person have an account or not, if he/she does what's her username, and the expiry date for this account.
I need to send a ticket directly to IST. What do I do?
Email to the following address: helpdesk@uwaterloo.ca