Publications
A description and evaluation of three computer-assisted learning authoring devices. COMPINT'85: Computer-Assisted Technologies Conference Proceedings.. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0022288673&partnerID=MN8TOARS
. (1985). ACM SIGCHI Bulletin. HELP FOR THE DESIGNERS OF ONLINE HELP SYSTEMS.
. (1988). Human-Computer Interaction. Finding Information on a Menu: Linking Menu Organization to the User's Goals. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0024946843&partnerID=MN8TOARS
. (1989). Reading Research Quarterly. Models for the Design of Instructional Text.
(1989). Human-Computer Interaction. Finding Information on a Menu: Linking Menu Organization to the User's Goals. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0024946843&partnerID=MN8TOARS
. (1989). Proceedings of the 10th annual international conference on Systems documentation - SIGDOC '92. Navigating online information.
. (1992). ACM SIGDOC Asterisk Journal of Computer Documentation. Concerning SIGDOC 92.
. (1993). Navigating online information: a characterization of extralinguistic factors that influence user behavior. Navigating online information: a characterization of extralinguistic factors that influence user behavior. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0027805738&partnerID=MN8TOARS
. (1993). Proceedings of the 11th annual international conference on Systems documentation - SIGDOC '93. Software usability.
. (1993). Navigating online information: a characterization of extralinguistic factors that influence user behavior. Navigating online information: a characterization of extralinguistic factors that influence user behavior. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0027805738&partnerID=MN8TOARS
. (1993). Proceedings of the 11th Annual International Conference on SIGDOC '93. Software usability: choosing appropriate methods for evaluating online systems and documentation. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0027847486&partnerID=MN8TOARS
. (1993). IEEE Transactions on Professional Communication. The Rhetorical Nature of Academic Research Funding. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0028497106&partnerID=MN8TOARS
. (1994). Proceedings of the 12th annual international conference on Systems documentation technical communications at the great divide - SIGDOC '94. Multi-user domains and virtual campuses.
. (1994). IEEE Transactions on Professional Communication. The Rhetorical Nature of Academic Research Funding. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0028497106&partnerID=MN8TOARS
. (1994). ACM SIGDOC Asterisk Journal of Computer Documentation. Charting the future of technical communication.
. (1995). . (1996).
ACM SIGDOC Annual International Conference on Computer Documentation, Proceedings. Readers' expectations and writers' goals in the late age of print. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0030394889&partnerID=MN8TOARS
. (1996). Proceedings of the 14th annual international conference on Systems documentation Marshaling new technological forces: building a corporate, academic, and user-oriented triangle - SIGDOC '96. Readers' expectations and writers' goals in the late age of print.
. (1996). ACM Computing Surveys. Online support systems. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0007575476&partnerID=MN8TOARS
. (1996). ACM SIGDOC Annual International Conference on Computer Documentation, Proceedings. Readers' expectations and writers' goals in the late age of print. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0030394889&partnerID=MN8TOARS
. (1996).