Presenter: Caitlin Carter

Introduction: In the fall of 2011, work began on a series of webinars for the RQHR Library’s clientele. There were several reasons to embark on this project: “Telehealth” was no longer an effective means of delivering library training; librarian burnout from repetitious training sessions; and the inability of many library users to attend the scheduled in-person training classes. The main goal is to conduct and record effective webinars to increase user comfort level with the library’s website and electronic resources...