Counselling and resources

Woman counsels man and woman

Vision loss can leave you feeling uncertain about your future. We can help by offering:

  • Support and counselling for you, your family, partner or caregiver
  • In-person, telephone or remote sessions
  • Help with career adjustment and planning
  • Referral to community services and other resources
  • Information about financial assistance
  • Help to quit smoking

How to make a counselling appointment

Returning patients

If you have had a low vision assessment at our clinic, call 519-888-4708 to make an appointment.

There is no extra cost for up to six counselling appointments per year after you have paid the fee for your low vision assessment. Additional sessions may be added based on need and funding. Fees may apply for longer-term counselling or form completion. 

New patients

Please see our intake process. If you complete a written intake form, please indicate that you are interested in counselling and/or community resources. If you complete the intake process by phone, please indicate this verbally. We will contact you to schedule an appointment.

Resources

Depending on your needs, goals and where you live, we can refer to you specific resources, such as support organizations and community services. However, the following external websites may be useful to a range of our patients:

Contact

Our Low Vision Service is located within the George & Judy Woo Centre for Sight Enhancement at our Waterloo Clinic. Appointments for the Low Vision Service may be made by phone or email. Call 519-888-4708 or email lvclinic@uwaterloo.ca.

Counselling appointments may be in person or virtual.

Address: Unit C, 419 Phillip St., Waterloo

Not a patient? Check out our website for researchers and clinicians.