Tuesday, April 7, 2026 9:00 am - 12:30 pm EDT (GMT -04:00)
Wednesday, April 8, 2026 9:00 am - 12:30 pm EDT (GMT -04:00) Thursday, April 9, 2026 9:00 am - 12:30 pm EDT (GMT -04:00) Tuesday, April 14, 2026 9:00 am - 12:30 pm EDT (GMT -04:00) Wednesday, April 15, 2026 9:00 am - 12:30 pm EDT (GMT -04:00) Thursday, April 16, 2026 9:00 am - 12:30 pm EDT (GMT -04:00)This workshop introduces an approach to mediation that invites tailoring to meet client needs, encourages mediators to offer questions that enhance conflict transformation, and emphasizes the importance of mediator self-awareness to bring one's best self to the mediation process. Participants will explore a mediation model that adapts to various styles, integrates mindfulness practices, balances conflict resolution and healing, and engages in self-reflection. The workshop also includes hands-on mediation practice with feedback from experienced mediators.
Prior mediation experience and/or training in the Certificate in Conflict Management and Mediation Program required for this workshop in order to receive a rich learning experience. This will count as a three day elective in the Conflict Management Certificate Program.
The goal of this workshop is to:
- Introduce participants to a mediation style that purposefully shifts according to the needs expressed by the clients;
- Invite participants to re-imagine the types of questions mediators ask to expand the potential of transforming conflict;
- Draw from the interior condition of the mediator to invite participants to bring their best selves to the table.
Key themes addressed in this workshop:
- A mediation model that draws from a spectrum of existing mediation styles (transformative, narrative, evaluative, etc.) to intentionally shift with the needs of the clients;
- Mindfulness practices that encourage presence and deep listening;
- The “both-and” of conflict technician and conflict healing work – exploring the questions and statements posed within mediation sessions to allow both to occur;
- Self-reflection regarding one’s own interior condition and teaching about how this space becomes a resource for awakening the best in participants;
- Opportunities for to practice mediation and receive feedback from experienced mediators.
Workshop details
Date: April 7- 9, 2025 & 14-16, 2026
(All six half days)
Time: 9:00 a.m. - 12:30 p.m.
Location: ONLINE
Cost: $1,095 + HST (See registration form for applicable discounts)
Who should take this course?
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Mediators who want to deepen their practice and expand their range of mediation approaches
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Conflict management professionals seeking to integrate mindfulness and reflective practice
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HR professionals, ombudspersons, and workplace advisors who facilitate difficult conversations
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Community, nonprofit, and faith leaders who regularly mediate disputes
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Coaches, counsellors, and helping professionals who support people in conflict
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Anyone with mediation experience who wants to strengthen their presence and effectiveness in the room