Conflict Management Certificate Program

Conflict Management Certificate Program workshop

Since 1998 the Conflict Management Certificate Program has offered skills-based conflict management and mediation training.  During the pandemic we transitioned our training content in to a highly engaging and well received synchronous online delivery format.  We are slowly adding the in person option back to the schedule, so please check the All Workshops page for details on upcoming online or in person options. 

Choose to complete individual workshops for professional development or work toward a certificate offered in the following concentrations:

Certificate in Conflict Management and Mediation

A concentration in conflict management and mediation, to develop skills for use in the workplace, community or family. Some workshops are recognized  or approved by associations providing formal recognition for mediators.

Certificate in Conflict Management and Congregational Leadership

A concentration geared toward those involved in faith based organizations, approached from a Christian faith tradition.

Customized training

Available on a conflict management topic of your choice. Workshops in any of the areas of concentration can also be adapted to your needs.

Remote video URL


“Leadership is difficult and complex, especially during the season we are in as a society where questions of faith and church are especially challenging,” reflected Betty Pries (MTS 2005), an instructor in Grebel’s Conflict Management and Congregational Leadership Certificate Program (CMCL).  

Check out Amazon for more details about pre-ordering The Space Between Us: Conversations about Transforming Conflict by Betty Pries PhD, author and valued instructor in the Conflict Management Certificate Program.  September 9, 2021 at 7pm is the the formal online book launch event, and you may register for free at Eventbrite.  

Conflict occurs every day, all over the world, and it is important to have the skills necessary to resolve problems. The concept of the Conflict Management Certificate Program (CMCP) at Conrad Grebel University College sprang from a Peace and Conflict Department strategic visioning session that occurred in the late nineties. In May 1999, this program was officially launched with a selection of workshops offered by Grebel and a partnership with Rick Russel, Dr. Barbara Landau, and Sy Landau.