Conflict Management and Mediation Certificate

Betty Pries conducting a workshop

The value of the program

  • Respond in creative and positive ways to the disputes and conflict you face on a daily basis.
  • Learn skills and theory to develop confidence in your ability to effectively problem solve at work, home and in the community.
  • Build mediation skills toward becoming a professional mediator.
  • Participate for interest only or work toward a certificate in Conflict Management and Mediation.
  • Learn from experienced practitioners, with an excellent reputation in their field of practice.


To receive a Certificate of Conflict Management and Mediation complete a minimum of 19 days (133 hours) of workshop attendance.  Most (not all) topics are currently offered both online and in person and include:

  • Six (6) days equivalent of core workshops
  • A minimum of thirteen (13) days equivalent of elective workshops

There is no prescribed order in which to complete the workshops, although Understanding Conflict Foundations is recommended as a pre-requisite for several electives, such as Conflict Coaching Skills, Skills for Coaching Leaders, Transforming Group Dynamics.

Check the workshop listing for the day value of each workshop/delivery.


    • The current cost of each individual workshop is noted on each workshop webpage 
    • Discounts are available when paid four weeks in advance. (or see online registration page)
    • The average cost of a full certificate is from $5,500 to $6,500, plus HST depending on the choice of electives
    • There are no additional administrative costs to participate in the full certificate, and participation does not have to be declared in advance