Conflict Management and Mediation Certificate

Requirements | Core workshops | Electives

Participants in Conflict Management websiteThe value of the program

  • Respond in creative and positive ways to the disputes and conflict you face on a daily basis.
  • Learn skills and theory to develop confidence in your ability to effectively problem solve at work, home and in the community.
  • Build mediation skills towards becoming a professional mediator.
  • Participate for interest only or work towards a certificate in Conflict Management and Mediation.


To complete a Certificate of Conflict Management and Mediation, a minimum of 7 workshops and 19 days of instruction, made up of 6 days of core workshops and 13 days of elective worshops is required.

There is no specific order in which to complete the workshops, although we would recommend starting with Understanding Conflict Foundations if scheduling permits. 

Core workshops (total 6 days)

(It is not necessary to complete these topics first, although it is encouraged to complete Understanding Conflict Foundations early in the program)

Workshops:   Dates and Registration

Understanding Conflict Foundations (2 days)

Understanding Conflict - Advanced (2 days)  
Effective Communication Tools Negotiation & Challenging Conversations (2 days)  

Electives (for a minimum total of 13 days)

Workshop -    

Conflict Coaching Skills (2 days)

Leadership Coaching  (Conflict Coaching Skills pre-requisite)  
Culture, Diversity and Conflict Management (2 days)  
Dispute Resolution Level 1 - Fundamentals (3 days)
Dispute Resolution Level 2 - Mediation
(3 days)
Temper your Temperament: Understanding and Managing Interpersonal Conflict (Formerly Exploring Conflict with Personality Dimensions (2 day)  
Facilitation Skills (2 days)  
Transforming Group Dynamics (2 days)  
The Art of Mindful Mediation  (2 days)
 Mental Health & Conflict  (1 - 3 Day options)  

Organizational Conflict Approaches (3 days)

Peacemaking Circles Training (4 days)  
Peacemaking Circles Training - Advanced (3 days)  
Transformative Mediation  (4 days)