Conflict Management Certificate Program

The Conflict Management Certificate Program offers skills-based conflict management training.

Take individual workshops for professional development or work towards a certificate offered in the following concentrations:

Customized training is available on a conflict management topic of your choice. Workshops in any of the areas of concentration can also be adapted to your needs.

I've learned much about communication and conflict management in your program. You have a simply wonderful program with superb instructors and interactive participants, both of whom bring a wealth of experience to the workshops.

Susan Barthos



  1. Aug. 24, 2017Check out the lastest workshop addition

    Highly evaluated workshop expanded to two days.  Check out Temper your Temperament: Understanding and Managing Interpersonal Conflict

  2. June 9, 2017Credence & Co. L3 Group celebrate first anniversary with a name change

    Check out Credence and Co. (formerly L3 Group).  We are excited about our ongoing partnership with Betty Pries, Keith Regehr, Jason Dykstra, Marg Van Herk Paradis and their associates as they provide relevant and valuable workshops in our Conflict Management Certificate Program.

  3. Mar. 10, 2017Fairway Divorce Solutions honoured with award

    Fairway Divorce Solutions was honoured with the Business of the Year Award for companies with one to ten employees by the Greater Kitchener Waterloo Chamber of Commerce at their Gala earlier this month.

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  1. Nov. 27, 2017ADRIO Newsletter submissions

    Deadline to submit articles to be published in the Fall 2017 newsletter. These articles can be papers written for past assignments in the program, or any personal research conducted themselves or experiences related to the field of conflict management, mediation and arbitration. 

    Listed are some of the topics the Committee is looking to include in the newsletters:

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