Conflict Management Certificate Program

The Conflict Management Certificate Program offers skills-based conflict management training.

Take individual workshops for professional development or work towards a certificate offered in the following concentrations:

Customized training is available on a conflict management topic of your choice. Workshops in any of the areas of concentration can also be adapted to your needs.

I've learned much about communication and conflict management in your program. You have a simply wonderful program with superb instructors and interactive participants, both of whom bring a wealth of experience to the workshops.

Susan Barthos



  1. Oct. 11, 2016Betty Pries, amongst those celebrated at Octoberfest Woman of the Year event

    As reported in the University of Waterloo Daily Bulletin on Tuesday October 11th, 2016

  2. July 29, 2015Global Mennonite Peacebuilding Conference and Festival

    - Call for proposals issued: Learn more about this conference being held in Waterloo in 2016

  3. Dec. 16, 2014Workplace Conflict: Competing Narratives & the Symbolic Frame by Richard RussellPhoto Richard Russell

    Rick Russell, who has been teaching in our Conflict Management Certificate Program since it began in 1998 has written an interesting and challenging article on workplace conflict - please take a moment to read it.

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