Frequently Asked Questions regarding Online Workshops

1.    How will I access the virtual workshop?
You will receive an email with the login details. Please note, only registered email addresses will be permitted in the workshop. That is, the email address on which you registered for the workshop.

2.    What do I need to be able to participate in a webinar?
We are using Zoom to deliver workshops. We recognize that there have been some concerns regarding Zoom security, however we are using the commercial version, and applying all security recommendations and updates as they occur.  Click here to learn about the technical requirements for your personal computer. Both video tutorials and articles are available. 

3.    Can I test my connection before the webinar begins?  
Yes.  You will be able to login to the online workshop approximately 15 minutes before the start-time to test your connection, audio and video. Login details will be provided closer to the delivery date. 

4.    How will I be able to ask a question?  
With close to a year of experience teaching online, our trainers are now experienced at repsonding to waves of the hand or using Zoom's inbuilt features.  

5.    Will group work still be a part of the workshop experience?  
Yes. Zoom provides the ability to have small breakout groups so that role playing and case study discussions can continue as in a classroom setting.

6.    Will the workshops remain on the same days at the same time as the inclass versions?  
No, to accommodate the online learning environment, we are delivering the workshop over half-day sessions. At present this is mornings from 8:30 am  to 12:30 pm, with a break midway through.

7.    How will I receive my certificate for participating in the workshop?    Completion of all segments of the online version will be recorded on your file.  A PDF version of individual workshop completion will be sent.

8.    How will I receive my certificate if this my final workshop in the Certificate Program?    
You will receive a pdf version of a final certificate, together with a letter confirming the workshops you have completed.  A physical certificate will be sent when we return to our Grebel workplace.

9.    What happens if I’m experiencing technical difficulties during the course?    Click here to review the troubleshooting tips provided by Zoom. A workshop moderator will also be available throughout the duration of the workshop to answer questions and concerns. You will also receive a "Tips and Lessons Learned" page with your login details.

10.    What happens if I’m not able to attend all delivery dates of this workshop?    We would ask that you are able to attend all four sections before signing up.  If circumstances change we will address each situation individually.  Cancellation policy for the workshop remains in effect as for in class.

11.    How will I receive my workshop manual?    Grebel will email all participants a PDF copy of the manual 1 - 3 days before the workshop begins. Delivery of a hard copy version is provided as an option. 

12.    Is there a difference in price for the virtual workshops?    We believe that you will still receive the exceptional value of the experience our Program has to offer. 

13.    Will the virtual work delivery be like the in-person option?
Yes. The following media and tools will be used:
•    PowerPoint Presentation 
•    Workshop Manual 
•    Video 
•    Interactive Polls 
•    Small Group Breakouts 
•    Independent work 
•    Large group discussions 
•    Q&A 
•    Article Review 
•    Case Studies 

14.    Will I be able to interact with participants, trainer, program manager outside of the training times?  Yes, in response to feedback, there will be opportunities before class, during the break and after class to engage with participants and Program personnel.

15.    Will I be able to join with via the phone?   
This is an interactive workshop with different media used throughout the session.  Participation will be extremely hampered if you do not have access to a personal computer with a camera and microphone.

Note: These answers are effective February 1, 2021. Given the fluid nature of the Covid-19 impact, answers are subject to change.