Shadell Permanand

Portrait photo of Shadell Permanand

Shadell Permanand has been a trainer in culture, diversity and conflict resolution with the Certificate Program in Conflict Management at Conrad Grebel University College since 2005. Shadell currently resides in Chicago, Illinois, USA and works as a Diversity and Conflict Resolution Consultant for various clients in Canada. During 2010-2011 Shadell was the Anti-Racism & Cultural Diversity (ARCD) Officer at the University of Toronto (UofT). In her role, she served students, staff and faculty at three University of Toronto campuses, where she provided policy advice, complaint resolution, public education and awareness and programming relating to issues of race, ethnicity, creed and freedom of expression.  

Previous experience includes:

Director of the Office of Student Conflict Resolution (OSCR) at York University

Manager of Youth, FOCUS (drug and alcohol misuse prevention), Community Mental Health Programmes at the Jane-Finch Community and Family Centre

Executive Director and Co-ordinator, Community Programmes Mediation Services of Downsview (CMSD).

From 1998-2005 Shadell co-led the design and delivery of the “Broken Circles, Dismantling Racism” curriculum within a national not-for-profit organization and offered the workshop to several other Ontario based organizations. As a result of her equity and inclusion efforts, Shadell was nominated for the JS Woodsworth Award in 2002, which recognizes individuals who have made significant contributions toward eliminating racial discrimination in Ontario.

Shadell is a former Board Member and Board Chairperson of the Victim Offender Mediation Association (VOMA), an international organization committed to restorative dialogue practice (2000-2004). Shadell was also a board member of Associates Resourcing the Church (ARC),a non-profit providing consultation services for churches, leaders and church-related bodies to encourage healthy organizations and leaders (2007-2011).

Shadell’s various roles and experiences have honed her expertise in designing and delivering workshops, conducting investigations and administering program and policy reviews. Shadell is also trained to facilitate various alternative dispute resolution processes, including mediation, group facilitation, restorative dialogue, adjudication and University Tribunal hearings. Shadell offers consultation, coaching, workshop design/delivery and public education in the areas of Conflict, Culture and Inclusion, Conflict Resolution, Restorative Justice, and Understanding Racism/Creedism, and Workplace Diversity.