Waterloo hosts a two-day Lean seminar and projects fair for employees
On May 9th, Human Resources at Waterloo hosted a Lean seminar titled “Creating a Culture of Daily Continuous Improvement in Higher Education” and a Lean projects fair for employees. A Lean workshop for leaders and executives was held on May 10th. The seminar and workshop were led by Karyn Ross, co-author of The Toyota Way to Service Excellence: Lean Transformation in Service Organizations.