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Upcoming update to GreenShield+ claims submission process

A message from Human Resources.
On August 24, 2026, GreenShield will introduce an important update to the claims process designed to enhance efficiency and security: a receipt or supporting documents, such as the invoice, will need to be uploaded for each claim submitted through GreenShield+.
Why this matters
This updated process is part of GreenShield’s digital transformation, aimed at:
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Faster processing times with fewer follow-ups
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Clearer claim tracking for members
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Reducing delays
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A more streamlined auditing process
This change applies to all claims submitted in GreenShield+, regardless of service date. Also, receipts can be uploaded as a file or photo directly in the GreenShield+ app, with prompts provided during submission.
For questions or further discussion, please contact GreenShield directly or explore the GreenShield+ Help Centre for additional support.
Renovated ESC labs recognized for sustainable design

The new green labs are ready to connect to a future geothermal system.
The renovated third floor of the Earth Sciences and Chemistry (ESC) building is helping modernize research and teaching spaces while supporting the University of Waterloo's sustainability goals.
The renovation transformed labs originally built in the 1960s into flexible, collaborative spaces that meet the needs of today's researchers and students. The project preserved the building's existing structure while upgrading laboratory infrastructure, improving energy efficiency and reducing carbon emissions. New high-efficiency ventilation systems, demand-controlled fume hoods and heat recovery technologies are expected to reduce the floor's energy use by approximately 30 per cent compared with the original design. The renovation also supports the University's commitment to achieving net-zero carbon emissions.
The redesigned floor includes adaptable laboratory spaces, shared equipment areas, and improved accessibility, creating an environment that better supports interdisciplinary research and evolving teaching needs.
The project has now received national recognition with a 2026 SABMag Canadian Green Building Award for Interior Design.
Read more about the renovation project and the award.
3D-printed contact lenses for your eyes only in just 20 minutes

This article was originally published on Waterloo News.
A breakthrough combination of new silicone materials and advanced 3D printing technology developed by University of Waterloo researchers could transform how contact lenses are manufactured.
The award-winning innovation can produce patient-specific contact lenses in as little as 20 minutes, paving the way for specialized lenses to be designed, manufactured and dispensed during a single visit to the optometrist.
Most contact lenses are manufactured in a limited range of sizes and shapes rather than being custom-made for each person's eye. While soft lenses are suitable for many wearers, patients with irregularly shaped corneas often require rigid lenses to achieve clear vision. Finding the right fit can require several appointments over weeks or months before patients receive lenses that fit properly and provide the function they need.
Researchers in Waterloo’s Department of Chemistry developed the digital manufacturing platform to address these challenges. Read the full story.
When and Where
The Campus Wellness Student Medical Clinic offers healthcare visits with Physicians and Nurse Practitioners to current undergraduate and graduate students. Services include: vaccinations, immunity testing, naturopathic services and more. Counselling Services offers appointments with counsellors in person as well as via phone and video. Students can book appointments for these services by calling Campus Wellness at 519-888-4096.
The privately-run Student Health Pharmacy (located in the lower level of the Student Life Centre) is now offering new COVID booster shots and flu shots. Covid booster shots are available by appointment only – please call ext. 33784 or 519-746-4500. The Student Health Pharmacy’s summer hours are Monday to Friday, 9:30 a.m. to 4:30 p.m. Naloxone kits are still available – pick them up in the pharmacy at no charge.
The Waterloo Eye Institute optometry clinics in Waterloo and downtown Kitchener offer comprehensive eye exams and eyewear, including glasses and contact lenses, with the Waterloo location offering various specialized services including urgent eye care. Discounts apply for University of Waterloo students and employees. The Waterloo Clinic is at a nearby interim location, 419C Phillip St, during construction at the School of Optometry and Vision Science. The Kitchener Clinic remains at the Health Sciences Campus, 10B Victoria St. S. Book online or by phone at 519-888-4062.
Warriors Youth Swim Lessons, registration is now open for LTS Child/Youth Preschool 1 – Swimmer 9. Group and private lessons available. Register today!
Warriors Summer Youth Camps, registration is now open for multi-sport and games, baseball, basketball, eSports, football and hockey camps for boys and girls ages 5 to 18. Register today!
New Faculty Teaching Days Spring 2026, Tuesday, August 11 to Friday, August 14, 8:30 a.m. to 4:30 p.m., MC 2036
Who are our Learners (CTE9910), Tuesday, August 11, 10 to 11:30 a.m., MC 2036
Course Dynamics and Engagement (CTE9906), Tuesday, August 11, 1 to 3 p.m., MC 2036
What Our Community Is Saying About Health and Well-being, Wednesday, August 12, 11 to 11:45 a.m. on Teams.
Course Design Foundations (CTE6642), Wednesday, August 12, 9:30 a.m. to 3:30 p.m., MC 2036
Assessment as Learning (CTE9912), Thursday, August 13, 10 a.m. to noon., MC 2036
Course Outline Builder (CTE9916), Thursday, August 13, 1 to 2:30 p.m., MC 2036
[CANCELLED] Working Effectively with TAs (CTE7017), Friday, August 14, 10 to 11:30 a.m., MC 2036
Virtual Reality in the Classroom: An Introduction for Instructors – In-Person (TII 5020), Monday, August 17, 2 to 3 p.m., LIB 329 (Tech Sandbox)
Teaching with Tech: A Practical ViewBoard Workshop – In-Person (TII 5010), Monday, August 17, 10 to 11 a.m., LIB 329 (Tech Sandbox)
Understanding Policy 18, Part 1: Employment Essentials, Friday, August 21, noon to 1 p.m., online.
Getting Started in LEARN - In Person (CTE6656), Tuesday, August 25, 10 a.m. to noon., MC 2036
Upcoming service interruptions
Stay up to date on service interruptions, campus construction, and other operational changes on the Plant Operations website.