Students can visit the Student Success Office online for supports including academic development, international student resources, immigration consulting, leadership development, exchange and study abroad, and opportunities to get involved.
Instructors looking for targeted support for developing online components for blended learning courses, transitioning remote to fully online courses, revising current online courses, and more please visit Agile Development | Centre for Extended Learning | University of Waterloo (uwaterloo.ca).
Faculty, staff, post-doc and graduate student instructors can find upcoming teaching and learning workshops, self-directed modules and recordings of previous events on Centre for Teaching Excellence Workshops and Events page. For one-on-one support, consult CTE's staff list.
Instructors can access the EdTech Hub to find support on Waterloo’s centrally supported EdTech tools. The Hub is supported by members of IST’s Instructional Technologies and Media Services, Centre for Teaching Excellence, Centre for Extended Learning and subject matter experts from other campus areas.
Supports are available for employees returning to campus. Visit IST’s Hybrid Work and Technology guidelines and workplace protocols to assist with the transition.
Occupational Health can provide support related to medical leave, workplace accommodations and anything else related to your health and wellbeing. For professional support or counselling, contact our Employee & Family Assistance provider (EFAP) Homewood Health at 1-800-663-1142. They are available 24/7 for urgent or non-urgent matters. Their website also offers helpful resources.
Employees who need support can contact occupationalhealth@uwaterloo.ca.
Students with permanent, temporary and suspected disabilities and disabling conditions (medical conditions, injuries, or trauma from discrimination, violence, or oppression) can register with AccessAbility Services for academic accommodations (classroom accommodations, testing accommodations, milestone accommodations).
Instructors can visit AccessAbility Services' Faculty and Staff web page for information about the Instructor/Faculty role in the accommodation process. Instructors/Faculty members are legally required to accommodate students with disabilities. AccessAbility Services (AAS) is here to help you understand your obligations, and to offer services and resources to help you facilitate accommodations.
Did you know that the Writing and Communication Centre offers many in-person and virtual services to support you with any writing or communication project? This term we've added The Write Spot: a new student space in South Campus hall, complete with bookable workspaces, drop-ins with our peer tutors, and free coffee and tea. We also have one-to-one appointments with our writing and communication advisors and peer tutors, email tutoring for grads and undergrads, drop-ins at Dana Porter Library, online workshops, writing groups, English conversation practice, and even custom in-class workshops. For any communication project, the Writing and Communication Centre is here to support you.
Drop-ins begin at The Write Spot, Monday, September 11, South Campus Hall. The Write Spot is open Monday to Friday 11:00 a.m. to 5:00 p.m. from September 11 to December 8, 2023.
Research Ethics: Find yourself with an ethical question, unsure if your work requires an ethics review, or need advice about putting together a research ethics application? Reach out to one of our friendly staff by booking a consultation or email us with your questions.
Co-op students can get help finding a job and find supports to successfully work remotely, develop new skills, access wellness and career information, and contact a co-op or career advisor.
The Centre for Career Action (CCA) has services and programs to support undergrads, grad students, postdocs, alumni, and employees in figuring out what they value, what they’re good at, and how to access meaningful work, co-op, volunteer, or graduate/professional school opportunities. Questions about CCA's services? Live chat, call 519-888-4047, or stop by our front desk in the Tatham Centre 8:30 a.m. to 4:30 p.m., Monday to Friday.
Drop-in to in-person Warrior Study Halls on Thursdays from 5:00 p.m. to 6:30 p.m. in DC and DP. Join a Peer Success Coach to set goals and work independently or in groups each week.
Renison's English Language Institute continues to offer virtual events and workshops to help students practice their English language skills.
If you feel overwhelmed or anxious and need to talk to somebody, please contact the University’s Campus Wellness services, either Health Services or Counselling Services. You can also contact the University's Centre for Mental Health Research and Treatment. Good2Talk is a post-secondary student helpline available to all students.
The Library is here to help, both in person and online. Our spaces are open for access to book stacks, study spaces, computers/printers, and the IST Help Desk. For in-depth support, meet one-to-one with Librarians, Special Collections & Archives and Geospatial Centre staff. Visit the Library’s home page to access our online resources for anywhere, anytime learning and research.
The Faculty Association of the University of Waterloo (FAUW) continues to advocate for its members. Check out the FAUW blog for more information.
The University of Waterloo Staff Association (UWSA) continues to advocate for its members. Check out the UWSA blog for more information.
The Office of Equity, Diversity, Inclusion & Anti-racism (EDI-R) works with students, faculty and staff across campus to advance equity and anti-racism through evidence-based policies, practices and programs. If you have a concern related to anti-racism and/or equity, please complete our intake form.
The Sexual Violence Prevention and Response Office (SVPRO) supports all members of the University of Waterloo campus community who have experienced, or been impacted, by sexual violence. This includes all students, staff, faculty and visitors on the main campus, the satellite campuses, and at the affiliated and federated Waterloo Institutes and Colleges. For support, email: svpro@uwaterloo.ca or visit the SVPRO website.
The Office of Indigenous Relations is a central hub that provides guidance, support, and resources to all Indigenous and non-Indigenous campus community members and oversees the University's Indigenization strategy.
The Waterloo Indigenous Student Centre, based at United College, provides support and resources for Indigenous students, and educational outreach programs for the broader community, including lectures, and events.
WUSA supports for students:
Peer support - MATES, Glow Centre, RAISE, Women’s Centre - Click on one of the links to book an appointment either in person or online for the term.
Food Support Service food hampers are currently available from the Turnkey Desk 24/7 in the Student Life Centre. Drop-off locations are also open again in SLC, DC, DP, SCH, and all residences.
Co-op Connection all available online.
Centre for Academic Policy Support - CAPS is here to assist Waterloo undergraduates throughout their experience in navigating academic policy in the instances of filing petitions, grievances and appeals. Please contact them at caps@wusa.ca.
WUSA Student Legal Protection Program - Seeking legal counsel can be intimidating, especially if it’s your first time facing a legal issue. The legal assistance helpline provides quick access to legal advice in any area of law, including criminal. Just call 1-833-202-4571.
Empower Me is a confidential mental health and wellness service that connects students with qualified counsellors 24/7. They can be reached at 1-833-628-5589.
GSA-UW supports for graduate students:
The Graduate Student Association (GSA-UW) supports students’ academic and social experience and promotes their well-being.
Advising and Support - The GSA advises graduate students experiencing challenges and can help with navigating university policies & filing a grievance, appeal, or petition.
Mental Health covered by the Health Plan - The GSA Health Plan now has an 80 per cent coverage rate (up to $800/year) for Mental Health Practitioners. Your plan includes coverage for psychologists, registered social workers, psychotherapists, and clinical counselors.
Dental Care - The GSA Dental Plan covers 60 to 70 per cent of your dental costs and by visiting dental professionals who are members of the Studentcare Networks, you can receive an additional 20 to 30 per cent coverage.
Student Legal Protection Program - Your GSA fees give you access to unlimited legal advice, accessible via a toll-free helpline: +1-833-202-4571. This advice covers topics including housing disputes, employment disputes, and disputes with an academic institution.
The Graduate House: Open Monday to Tuesday 11:30 a.m. to 7:00 p.m. and Wednesday to Friday 11:30 a.m. to 9:00 p.m. We’re open to all students, faculty, staff, and community members. The Graduate House is a community space run by the GSA-UW. We’re adding new items to the menu. Graduate students who paid their fees can get discounts and free coffee.