Counselling Services

COVID-19 Update: Counselling Services is currently providing services by phone and video Monday 8:30 a.m. to 7:30 p.m. and Tuesday to Friday 8:30 a.m. to 4:30 p.m. To book an appointment please call 519-888-4567 ext. 32655.  Please view the Service Updates page for the latest news on service availability.

*If you are out of the province, please seek health care where you are or contact EmpowerME at 1-833-628-5589. If you’ve been receiving care from us and are having difficulty finding care in another province or country, please contact us to discuss your options and next steps. 

student in counselling

Counselling Services is a team of professionals that provides programming and services to help you lead a healthy and balanced life. We strive to provide a secure, supportive environment for students of all orientations and backgrounds. Feel free to drop by our office in Needles Hall North, 2nd Floor or phone 519-888-4567 ext. 32655 to learn more about our services and register for them. Check out the Hours page for our hours of operation. Counselling Services are provided, at no charge, in a private and confidential setting to University of Waterloo students who are currently registered or on a co-op term. Learn more about what to expect when you come to Counselling Services.

Watch our Frequently Asked Questions videos

What is self-care?

What happens the first time you come to Counselling Services?

What would you say to someone comparing themselves to others?

How do I make friends and meet new people?

What would you say to someone who is thinking of coming to Counselling?

What would you say to someone who was feeling lonely on campus?

How to help a friend