Struggling with your mental health is normal, and you are not alone in facing challenges of academic and personal pressures. It's important to reach out and choose the support from the resources below that best meets your needs.
Are you in crisis, feeling unsafe, or worried you might hurt yourself or others? If you are experiencing a life-threatening issue, please call 911.
Jump to: On-campus contacts | Off-campus contacts | International Resources
On-campus Contacts
UW Special Constable Services offers emergency services on campus 24/7.
- Direct Line: 519-888-4911, On Campus Extension: 519-888-4567 ext. 22222
Off-campus Contacts
Region of Waterloo
Non-emergency Waterloo Regional Police Services
- 519-570-9777
Waterloo Regional Health Network (WRHN)
WRHN @ Midtown (formerly Grand River Hospital) -
- 519-742-3611
WRHN @ Queen’s Blvd. (formerly St. Mary's Hospital)
- 519-744-3311
Kitchener-Waterloo Sexual Assault Support Centre
- 519-741-8633
Supports addictions, mental health and crisis services
- 1-844-437-3247
Non-medical walk-in services, mental health or substance-use crisis
Ontario
A 24/7 free, confidential and multilingual support service for post-secondary students in Ontario by call, text and online messaging. Students can also access moderated peer message boards.
- Call 1-866-925-5454
- Text "GOOD2TALKON" to 686868
- Message online at Good2Talk.ca
Canada
Empower Me, mental health resources
Counselling is available via phone, video, and in person. Available 24/7, 365 days in 22 countries worldwide.
- To access, create an account on the Dialogue mobile app or on the web at www.studentcare.ca/dialogue
International Resources
Off-campus emergency information:
- Go to the nearest hospital or a safe place.
- Call a local help line.
- If you are out of the province, please seek health care where you are or contact EmpowerME. To access Empower Me, create an account on the Dialogue mobile app or on the web at www.studentcare.ca/dialogue.