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How to Respond to Disclosures of Discrimination

About this resource

This guide offers a foundational introduction to key concepts for responding to disclosures of identity-based discrimination and harm. It’s designed to support anyone who may receive a disclosure—whether in a formal role or an informal setting—by building awareness, confidence, and a thoughtful approach. Drawing on trauma-informed principles, this guide encourages reflection, responsibility, and care in navigating these important conversations.

Learning Outcomes

  1. Understand the legal duty to create a safe environment
  2. Recognize your own positionality and biases (and how they could affect your response to a disclosure)
  3. Identify the different forms of disclosures of harm
  4. Develop a trauma-informed and client-centred response
  5. Develop a toolbox of response strategies: Do's and Dont's
  6. Understand institutional policies and resources to support harmed individual(s)