IT Advisory Board meeting - November 2018

We asked: Are workshops / demos a good way to spread awareness and teach tech to students?

  • Overwhelmingly, the answer was no
    • This would be a big time commitment
    • Students may find it difficult to attend
    • Student societies already run workshops; not well attended
  • Some other ideas as possible alternatives:
    • Sticker campaign (collect the set)
    • 'spin' wheel for prizes (stickers, slice of pizza)
    • Short videos like CRA has for 'how to file your tax return' 
      • Ensure there are subtitles so students can watch without sound

We asked: How can we make it easier for students to report problems with services like Wi-Fi, where data collection is crucial to effective troubleshooting?

  • Wi-Fi reporting tool (As it turns out, this does exist...maybe we can highlight this more)
  • Traffic shaping by application
    • As an example, Learn could be dedicated 75% of AP bandwidth in a classroom 
  • Injected HTML
    • When the system detects problems, injected HTML could propose a survey / wi-fi reporting tool
      • similar to rogers "acknowledgement" for bandwidth usage
  • "Why is my Wi-Fi slow?" posters to try and visually explain some of the limitations of Wi-Fi in a university setting 
    • push 5GHz
  • Digital display of Wi-Fi traffic
    • "There are 600 people on Wi-Fi in this building"
    • "This building is using 763 mbps"
  • Have IT Service Desks check for 2.4GHz as a first step

Other notes 

  • New cyber awareness site looks cool; not sure if I would go out of my way to look for it, but now that I've gone to it, it's one of the best UW sites
  • One way to make our posters more appealing would be to use blinking LED posters