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Tuesday, November 21, 2023

Changes to Duo two-factor authentication (2FA) user interface - November 29, 2023

What is happening? The current Duo 2FA prompt screen and user interface will be updated, resulting in a new look and feel. 


When will this happen? November 29, 2023. 


What is the impact?  

  • Users do not need to take any action.  
  • The most notable change is the relocation of the device management portal, which will be accessible at the bottom of the Duo prompt, making it easier for users to manage their devices (e.g., add and remove devices). 
  • Review this IST news article for more information

Get support:  

  • Questions about this work, including those from application admins, may be submitted via the IST Help Portal
  • The existing IST Knowledge Base guides will be updated to support this change.