Publications
. (1991). Motivation in Turbulent Times:.
. (1990). Campus Strategies for Librarians and Electronic Information. University of Illinois at Urbana-Champaign.
. (1990). Online searching: What measure satisfaction?. Online searching: What measure satisfaction?. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0011544558&partnerID=MN8TOARS
. (1990). Online Searching: What Measure Satisfaction?. Library and Information Science Research, 12, 33–54.
. (1990). University of Illinois at Urbana-Champaign. In Campus Strategies for Librarians and Electronic Information (pp. 117–141). Digital Press.
(1987). The on-line catalog and instruction : maintaining the balance on the log.
. (1986). ATTITUDES TOWARD AUTOMATION: HOW THEY AFFECT THE SERVICES LIBRARIES PROVIDE. ATTITUDES TOWARD AUTOMATION: HOW THEY AFFECT THE SERVICES LIBRARIES PROVIDE.. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0022880955&partnerID=MN8TOARS
. (1986). Attitudes Toward Automation: How They Affect the Services Libraries Provide. In Proceedings of the ASIS Annual Meeting (pp. 291–299). Learned Information Inc.
. (1985). Educating the Online Catalog User: A Model for Instructional Development and Evaluation: Final Report to the Council on Library Resources, Inc. Nortwestern University Library.
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