Supporting student success through a change of plans

Tuesday, January 11, 2022

The Student Success Office (SSO) will begin the winter 2022 term offering a variety of services and resources remotely. Students can connect with us online through our Live Chat Monday to Friday 9 a.m. – 12 p.m. and 1 – 4 p.m. 

Academic and leadership development 

International student experience 

  • Students can chat live with an international student experience expert for support with travel and quarantine plans or other international student resources.We’re online Monday-Friday from9 a.m. – 12 p.m. and 1 – 4 p.m. 

  • The International Peer Community will begin the term online, with plans to resume some in-person events later this winter as permitted by Public Health Guidelines. Online Discussions continue to be offered to enhance the student experience from home. 

  • International pre-departure drop-in sessions will continue to be offered on Tuesdays at 7 p.m. and Thursdays at 9 a.m. for students seeking answers to their travel-related questions. 

  • Students can book 1:1 quarantine support any day of the week (including weekends).  

  • Immigration Info Sessions will continue online for international students to learn how to apply for and maintain their documents. Students can also book a virtual Immigration Consulting appointment. 

Global learning 

  • Students who are interested in going abroad in fall 2022 or winter/spring 2023 can attend an online information session to learn how to apply by the January 27 deadline. 

  • The Global Experience Certificate is a good way for students to showcase their achievements in internationalization. 

Support for Staff and Faculty 

  • Instructor resources have been updated with Five Minute Academic Skills Presentations for both virtual and in-person teaching, as well as this term’s Early Engagement Quick Tips. 

  • Advisor resources are available to support staff and faculty in advising roles. Keep an eye out for your invitation to the 2022 Waterloo Advising Community Conference later this term! 

As our Warriors adjust to beginning the term online, they can count on the SSO for flexible support. If you have questions about any of the services listed above or how to better support the students you work with, please contact us