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Student Success Office, University of Waterloo 

South Campus Hall, second floor

200 University Avenue West

Waterloo, ON

N2L 3G1


519-888-4567 ext. 84410


Use our form below, or send a message to

Office hours

We're open Monday, Wednesday and Friday, 8:30 a.m. - 4:30 p.m.; and Tuesday and Thursday, 8:30 a.m. - 6:00 p.m.

International advising drop-in hours

Same-day appointments

Monday to Friday, 10:00 a.m. - 3:30 p.m.

Follow-up appointments 

If you have recently visited an Advisor, you can email them directly to ask for a follow-up appointment.

Please bring either original, paper or electronic copies of your passport, study permit, Temporary Resident Visa (Canada visa in passport), and work permit (if you have one) for immigration advising.

Information and privacy: questions regarding the collection of information on this form can be directed to the form administrator.