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Student Success Office, University of Waterloo 

South Campus Hall, second floor

200 University Avenue West

Waterloo, ON

N2L 3G1


519-888-4567 ext. 84410


Use our form below, or send a message to

Office hours

We're open  Monday, Wednesday and Friday, 8:30 a.m. - 4:30 p.m.; and Tuesday and Thursday, 8:30 a.m. - 6:00 p.m.

International advising drop-in hours

Same-day appointments

Monday to Friday, 10:00 a.m. - 3:30 p.m.

Follow-up appointments 

Monday to Friday, 10:00 a.m. - 12:00 p.m. and Tuesday and Thursday, 4:00 - 6:00 p.m.

Please bring your passport, Temporary Resident Visa (Canada visa in passport), study permit, and work permit (if you have one) for immigration advising.

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