We want to hear from you!
Social Media
@uwaterloolife (Instagram, Facebook and Twitter)
Mail
Student Success Office, University of Waterloo
South Campus Hall, second floor
200 University Avenue West
Waterloo, ON
N2L 3G1
Phone
519-888-4567 ext. 84410
Email
For general inquiries, send a message to success@uwaterloo.ca.
For immigration inquiries, submit your question through our ask an immigration consultant web form.
Office hours
In-person operations of the Student Success Office are closed indefinitely due to COVID-19 precautions.
Immigration consulting hours
Same-day appointments (ONLINE ONLY)
Monday to Friday, 10:00 a.m. - 4:00 p.m. You can now book a same-day appointment on Portal.
Follow-up appointments (ONLINE ONLY)
If you have recently visited a consultant, you can email them directly to ask for a follow-up appointment.
Please have either original, paper or an electronic copy of your passport, study permit, temporary resident visa (Canada visa in passport), and work permit (if you have one) on-hand for your appointment.