Contact us

We want your feedback  

Mail or visit

Student Success Office, University of Waterloo 

South Campus Hall, second floor

200 University Avenue West

Waterloo, ON

N2L 3G1

Phone

519-888-4567 ext. 84410

Email

Use our form below, or send a message to success@uwaterloo.ca. 

Office hours

We're open Monday, Wednesday and Friday, 8:30 a.m. - 4:30 p.m.; and Tuesday and Thursday, 8:30 a.m. - 6:00 p.m.

Immigration Consulting hours

Same-day appointments

Monday to Friday, 10:00 a.m. - 3:30 p.m.

Follow-up appointments 

If you have recently visited a consultant, you can email them directly to ask for a follow-up appointment.

Please bring either original, paper or electronic copies of your passport, study permit, Temporary Resident Visa (Canada visa in passport), and work permit (if you have one) to your appointment.