Summary of progress

Waterloo uses the requirements outlined within the Accessibility for Ontarians with Disabilities Act (AODA) and its standards to measure progress. Each theme from the MYAP and their relative initiatives is included in this report. A status indicator summarizes the qualitative or quantitative completion. The progress indicator further identifies whether the current stage of the initiative is meeting the pre-determined timelines for implementation.

Status overview

 Policies and procedures - mostly complete; customer service - mostly complete; information and communication - somewhat complete; design of public spaces - started; employment - started; education - somewhat complete; training and tools for employees (including instructors) - mostly complete -