COVID-19 Testing Assessment Centre

Appointments are available to University of Waterloo students, employees, postdocs, and family members living in the same household, by appointment only (no walk-ins)If you have COVID-19 symptoms, complete the COVID-19 Assessment Registration Form to register for an appointment. For more information about COVID-19 testing, check out our COVID-19 Testing Assessment Centre page. 

COVID-19 Hotline

You can call the University’s COVID-19 hotline, 1-833-UW-COV19 (1-833-892-6819), for support if you test positive for COVID-19, experience symptoms, or think you may need to quarantine or get tested. Hotline hours: 8:30 a.m. to 4:30 p.m. from Monday to Friday. Outside of these hours, please use the COVID-19 Hotline form.

Welcome to Campus Wellness

Campus Wellness is here to help all students at the University of Waterloo. Our professionals provide primary medical care and mental health services using an inclusive, connected, and collaborative approach.

You can find the Health Services building across from the Student Life Centre (SLC) or by calling 519-888-4096. You can find Counselling Services at Needles Hall North, 2nd floor or by calling 519-888-4567 ext. 32655. See our Hours page for more information about specific service hours.

rainbow flagOur offices are a place where human rights are respected and where LGBTQ+ people, and their friends and allies, are welcome and supported.

  1. Sep. 1, 2020Campus Wellness—Fall Service Update

    Campus Wellness (Counselling Services and Health Services) remains open with alternative processes in place in response to the COVID-19 situation. To book an appointment please call ahead, no appointments will be booked in-person.

    To book an appointment with:

  2. Dec. 1, 2020Reminder: Counselling Services closes early Wednesday, December 2 at 2:00 p.m.

    Counselling Services will be closing early on Wednesday, December 2 at 2 p.m for a staff meeting. Please feel free to leave us a message or call back on December 3. Health Services will remain open during this time and can be contacted at 519-888-4096.
     
    If you experience a medical emergency or mental health crisis, please refer to the following emergency services and contacts:

    General emergency contacts

    • UW Police 519-888-4567 ext 22222
    • or 9-1-1

    Hospital information

  3. Nov. 16, 2020New Mental Health Widget on LEARN
    Student working on computer

    New Mental Health Widget available in LEARN

    Campus Wellness, in collaboration with the Faculty of Applied Health Sciences and the Centre for Teaching Excellence, has developed a mental health widget for LEARN. This widget will be embedded into all LEARN courses with a link to a mental health resources page on the Campus Wellness website. The widget provides another touch point to clearly communicate the resources available to students and help them seek support and care when faced with any challenges.

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  1. Jan. 19, 2021More Feet on the Ground Mental Health Training for Faculty and Staff
    binder

    This training consists of a facilitated discussion of the online More Feet on the Ground mental health education program. This program uses those online materials, as well as vignettes to teach students, staff, and faculty how to Recognize, Respond, and Refer individuals experiencing mental health problems on campus.

  2. Jan. 27, 2021QPR Mental Health Training for Students
    Book with pencil

    This training teaches students, staff, and faculty how to recognize and support someone who may be having thoughts of suicide. QPR is an education and awareness program that provides direction as to how to Question a person with thoughts of suicide, how to Persuade them to get help, and how to Refer the person to appropriate professional resources.

  3. Feb. 17, 2021QPR Mental Health Training for Faculty and Staff
    notebook and pen

    This training teaches students, staff, and faculty how to recognize and support someone who may be having thoughts of suicide. QPR is an education and awareness program that provides direction as to how to Question a person with thoughts of suicide, how to Persuade them to get help, and how to Refer the person to appropriate professional resources.

All upcoming events
  1. Sep. 4, 2019UW Co-op Connection: Combatting Loneliness While on Co-op
    skiing students

    Marina Angel, a 3rd year co-op student, shares her story with loneliness on co-op and how she combated isolation. Loneliness is a common feeling for university students, and can affect your mental wellness and ability to cope in new environments. Learn more about Co-op Connection and how you can stay connected to campus.

  2. Aug. 28, 2019Welcome wellness into your new school year
    sitting in the grass

    Tips from Campus Wellness for leading a better-balanced lifestyle

  3. Aug. 14, 2019Our Family Health Clinic
    family in sunset

    One of the many services offered at UW’s Health Services is the Family Health Clinic. This clinic was created to support family members of registered University of Waterloo undergraduate and graduate students, visiting scholars, and post-doctorates. This clinic provides family members (parents, spouses, children) their primary health care (prenatal, well child, chronic illness management, urgent illness) so they are not left having to seek routine care provision through emergency rooms and walk-in clinics.

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