Get mental health support when you need it

Students sitting down holding their own hands

Are you in crisis, feeling unsafe, or worried you might hurt yourself or others? If you are experiencing a life-threatening issue, please call 911.

On-campus contacts (8:30 a.m. – 4:30 p.m.)

Counselling Services - 519-888-4096. Offers appointments for emergencies. We are currently providing services by phone and video.

Health Services - Student Medical Clinic - 519-888-4096. Open for all medical services, with modified or alternative service delivery. All appointments will be addressed via phone or video if possible.

Sexual Violence Prevention and Response Office (SVPRO) - Supports all members of the University of Waterloo campus community who have experienced, or been impacted, by sexual violence.

  • The SVPRO is not a crisis service. If you are in crisis, please view a list of contacts on the Crisis Support Services page.

UW Police - 519-888-4567 ext. 22222
For emergency services on campus 24/7.

After-hours contacts

Region of Waterloo

Non-emergency Waterloo Regional Police Services - 519-653-7700

Grand River Hospital - 519-749-4300

St. Mary's Hospital - 519-744-3311

Kitchener-Waterloo Sexual Assault Support Centre - 519-741-8633

Here 24/7 - 1-844-437-3247

  • Supports addictions, mental health and crisis services


Huron Perth Helpline (Stratford) - 1-888-829-7484

Stratford General Hospital - 519-272-8210

Cambridge Memorial Hospital - 519-621-2330

Good2Talk - 1-866-925-5454

  • Confidential and anonymous
  • Available to all Ontario post-secondary students


Crisis Services Canada - 1-833-456-4566 or by text 45645  

Empower Me, Mental Health Resources  - 1-833-628-5589 

  • Counselling is available via phone, video, and in person
  • Available 24/7, 365 days in 22 countries worldwide. Please see alternate phone numbers under the International Students section below.