After Hour Support

student checking cell phone

Struggling with your mental health is normal, and you are not alone in facing challenges of academic and personal pressures. It's important to reach out and choose the support from the resources below that best meets your needs. You are not alone and your well-being matters!  

Are you in crisis, feeling unsafe, or worried you might hurt yourself or others? If you are experiencing a life-threatening issue, please call 911. 

On-campus Contacts

Special Constable Service 

UW Special Constable Services offers emergency services on campus 24/7. 

  • Direct Line: 519-888-4911, On Campus Extension: 519-888-4567 ext. 22222 

Off-campus Contacts 

Region of Waterloo

Non-emergency Waterloo Regional Police Services 

  • 519-653-7700 

Grand River Hospital  

  • 519-749-4300 

St. Mary's Hospital  

  • 519-744-3311 

Kitchener-Waterloo Sexual Assault Support Centre 

  • 519-741-8633 

Here 24/7

Supports addictions, mental health and crisis services

  • 1-844-437-3247 

Integrated Crisis Centre

 Non-medical walk-in services, mental health or substance-use crisis

Ontario

Huron Perth Helpline (Stratford) 

  • 1-888-829-7484 

Stratford General Hospital  

  • 519-272-8210 

Cambridge Memorial Hospital 

  • 519-621-2330 

Good2Talk

Confidential and anonymous & available to all Ontario post-secondary students

  • 1-866-925-5454 

Canada 

Talk Suicide Canada 

  • 1-833-456-4566 or by text 45645 

Suicide Crisis Helpline 

  • Call or text 9-8-8 

Empower Me, Mental Health Resources

Counselling is available via phone, video, and in person. Available 24/7, 365 days in 22 countries worldwide. 

International Student Contacts 

Off-campus emergency information:

  • Go to the nearest hospital or a safe place. 
  • Call a local help line. 
  • If you are out of the province, please seek health care where you are or contact EmpowerME. To access Empower Me, create an account on the Dialogue mobile app or on the web at www.studentcare.ca/dialogue

Learn more about on-campus resources