Profiles

Jennifer Ball, PhD, RPP, MCIP, holds a PhD in Rural Studies, with a focus on Sustainable Rural Communities, from the University of Guelph.

Cayla Charles is a Consultant with Credence and Company. Cayla brings over 13 years of experience implementing Change Management and Dispute Resolution strategies within public sector workplaces, private sector businesses, and not-for-profit organizations.

Dr. Barbara Landau, PhD, LLB., LLM., CMed, President of Cooperative Solutions, is a psychologist, lawyer, and an accredited family mediator - Family Mediation Canada (FMC), as well as a certified comprehensive family mediator from Alternative Dispute Resolution (ADR) Institute, and trainer.

Kay Pranis is a leader and trainer in restorative justice, specializing in peacemaking circles. She served as the restorative justice planner for the Minnesota Department of Corrections from 1994 to 2003. Since 1998, Kay has developed and conducted circles training not only in the justice system, but also in education, faith communities, social services and neighbourhood settings.

Shadell Permanand has been a trainer in culture, diversity and conflict resolution with the Certificate Program in Conflict Management at Conrad Grebel University College since 2005. Shadell currently resides in Chicago, Illinois, USA and works as a Diversity and Conflict Resolution Consultant for various clients in Canada.

Rick Russell BA, LLB, CMed, Fellow at IAM has been working full time in the dispute resolution field for over 22 years, first as the ombudsman to McMaster University in Hamilton, then as a commercial mediator. In 1993, he co-founded Agree, a full service conflict management firm. 

Jason Spencer, (BA) is currently Mediation Program Coordinator at Community Justice Initiatives (CJI). Jason has completed the Certificate of Conflict Management and Mediation and has gone on to complete all the requirements for accreditation as a Family Mediator. Through living in community, Jason has discovered two common responses to conflict. Resilient people build consensus as they collaborate to solve the problem.

Jeremy Steffler, MASc, PEng, is a graduate of the Certificate in Conflict Management and Mediation offered at Conrad Grebel University College and a certified Personality Dimensions® trainer.

Shelley Stirling-Boyes BA, AccFM is a Senior Associate with Agree Incorporated and has been in the ADR field for 23 years.  Her current services include workplace mediation, workplace assessments, conflict management coaching, partnering facilitation services and the development and delivery of customized conflict management and communication skills training. She is also an experienced comprehensive family mediator.

Rebecca Sutherns PhD, CPF, is the founder and principal of Sage Solutions – a Guelph-based consulting firm that specializes in customized facilitation, strategic planning, stakeholder engagement and coaching services.

Mark Weber, PhD, MBA, MA  is the Eyton Director of the Conrad School of Entrepreneurship & Business at the University of Waterloo (UW), ranked Canada’s most innovative university for 26 consecutive years. Prior to his current role, Mark was the inaugural Director of the Graduate Diploma in Social Innovation at UW and served on the faculty of the Rotman School of Management and UTM at the University of Toronto.