Renison ELI Cancellation & Deferral Policy

Cancellation and deferral policy

• The $200 application fee is non-refundable.
• Tuition deposits are non-transferable, and are refundable only for students whose visa or study permit application has been denied. If this happens to you, we will refund your tuition deposit if you send official proof by the first day of the program that your visa or study permit application has been denied.
• If you have not yet arrived in Canada, you can defer your studies one time without penalty if we receive your deferral request by the first day of the program.
• Normally, deferral requests will not be granted for students who have already arrived in Canada.
• Official proof of visa/study permit refusal and/or a deferral request must be received by the first day of the program or your tuition deposit is forfeited.
• Once a full term (Fall, Winter or Spring term) has begun, you can withdraw in writing from a course or courses up until the Friday of the first week of classes, and be refunded 90% of your remaining tuition (less the deposit). All other fees are non-refundable. After this date, refunds will not be issued.
• The English Language Institute reserves the right to cancel any program because of insufficient registration. You will be refunded fees paid for a cancelled program.

Cancellation and deferral policy (for on campus programs/sessions)

• The $75 application fee is non-refundable.
• Tuition deposits are non-transferable, and are refundable only for students whose visa or study permit application has been denied. If this happens to you, we will refund your tuition deposit if you send official proof by the first day of the program that your visa or study permit application has been denied.
• If you have not yet arrived in Canada, you can defer your studies one time without penalty if we receive your deferral request by the first day of the program. 
• Normally, deferral requests will not be granted for students who have already arrived in Canada.
• Official proof of visa/study permit refusal and/or a deferral request must be received by the first day of the program or your tuition deposit is forfeited.
• Once the program has begun, you can withdraw from the program in writing up until the Friday of the first week, and be refunded 90% of your remaining tuition (less the deposit). All other fees are non-refundable. After this date, refunds will not be issued.
• The English Language Institute reserves the right to cancel any program because of insufficient registration. You will be refunded fees paid for a cancelled program.

Cancellation policy (for online programs/sessions)

• The $75 application fee is non-refundable.
• You may cancel your registration in the program up to 5 business days prior to the program start date and receive a full refund (less the application fee and any applicable transfer fees). Cancellation requests must be submitted in writing (please send email to eli@uwaterloo.ca). After this date, refunds will not be issued.
• The English Language Institute reserves the right to cancel any program because of insufficient registration. You will be refunded fees paid for a cancelled program.