COVID-19 updates for graduate students

We are in a time of an extraordinary global health challenge, and as things continue to shift, we thank you for your ongoing patience and support.

Prospective students & applicants

Conditions of admission - transcripts

If you have been offered admission and need to send us documentation such as transcripts, which cannot currently be processed by your home institution, please know that we will work with you to ensure your documents are received by your start date. 

To clear your conditions of admission:

  1. We will accept electronic transcripts provided by the issuing institution. Please have electronic transcripts sent directly from the issuing institution to The documents from your institution must be received in a single PDF and include sender’s institution email address, full name and affiliation.
  2. GSPA will accept official secure electronic transcripts provided by the issuing institution and from services such as MyCreds, CHESICC, Digitary, eScript-Safe, National Student Clearinghouse, Parchment or TranscriptsNetwork. If your institution issues a secure electronic transcript, please have it sent to
  3. We will accept official hard copy transcripts sent from the issuing institution directly to Graduate Studies and Postdoctoral Affairs.

If your institution is closed and/or cannot produce electronic transcripts, we will temporarily accept unofficial transcripts. Please send documentation (a screenshot) proving that the institution cannot produce electronic transcripts at this time to, along with an updated copy of your unofficial transcript. We will extend the due date on your outstanding conditions as indicated in your student center in Quest. This will allow you to register for your courses and become fees arranged. We will assess and evaluate your official and final documents when they become available.

If your documents have already been mailed, but your Student Quest account indicates that you still have outstanding conditions, please send documentation (tracking number or confirmation that it has been delivered) to

English Language Proficiency, GRE and GMAT admission tests

We are aware that TOEFL® and GRE® testing centres may be affected in many countries, which may have a direct impact on application documents that are required to meet admission conditions. 

If testing centres are closed, the following options are available for test takers:

English Language Proficiency:


The GRE® General Test at Home is available everywhere the computer-delivered GRE General Test is offered.

The GMAT Online exam is available in most locations, except for Mainland China, Cuba, Iran, North Korea, Sudan and Slovenia due to local data privacy rules.

International student information

For information pertaining to international students (i.e. immigration) refer to the COVID-19 information website.

New students

If you are a new graduate student beginning your program in an upcoming term, we have an orientation program just for you! Head over to our new student web page to learn how to access Waterloo Grad Ready.

Current students

Information that is relevant to current graduate students can be found on the COVID-19 information website