Contact us
Email us with any comments, questions or suggestions to one of the below support areas:
- Technical support: HRHelp@uwaterloo.ca
- HR Technology Renewal Program: HRTech@uwaterloo.ca
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Role |
Who |
Accountabilities |
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The sponsors will champion the Workday program by acting as the program's highest level change leader, communicating the importance to stakeholders and senior leadership, and obtaining buy in and collaboration. |
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The Sponsors are accountable for the success of the project/program. |
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The Project Owners have delegated accountability for the success of the project/program |
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Kenton Needham (Leader) |
The Project/Program Customer is the Human Resources Leadership team led by Kenton Needham. This group has accountability for the overall success of the implemented Workday product. Specifically, “user acceptance” will fall to this group. |
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The Program Manager is accountable for successful integration across the various projects in the HR portfolio, including Workday. |
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The Project Manager (PM) is accountable for developing and executing the project plan for the Workday system implementation project. To fulfill this accountability, the PM will be the single point of contact with the vendors (PwC and Workday) |
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Functional Architect: Nitish Khiria
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The architects are accountable for ensuring that uWaterloo’s technical and functional requirements are reflected in the implemented Workday solution; and also, to ensure the University is prepared for on-going maintenance of the solution. |
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The Business Change Management Group is responsible for developing a strategy and executing the plan for organizational change management. This accountability includes: preparing the business for the change, introducing the change to the business, determining and measuring benefits, and monitoring the business environment through the transition and after. |
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| The Subject Matter Experts (SMEs) will apply their knowledge and expertise in a specific subject, business area, or technical area to complete the business process reviews to support the Workday project from design through to implementation. | ||
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Sean Oates (Test Lead) Jim Howard (testing support) |
The accountability for Business Analysts (BA s) will evolve over time. Initially the (BAs) are accountable to be a resource to support the SMEs as they work with the consultants to deliver the Workday solution. Over time, the BAs will be accountable for maintaining the Workday solution. |
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Information Security Services Enterprise Architecture |
The IST Team will be accountable for the technical components required to support delivery of the Workday system. | |
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Define and execute a process improvement methodology that will provide the project team with sufficient insight and inputs to the Workday solution from design through to implementation. |
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Workday |
Software provider. Workday will work with UWaterloo to setup of the Workday foundation tenant and provide Delivery Assurance services throughout the project. |
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PwC |
Partner with UWaterloo to define, develop, test and deliver a Workday system that reflects the inputs provided by WWaterloo along with their PwC’s recommended best practices and advice. Knowledge transfer to the UWaterloo team. Produce documents required for the Workday Delivery Assurance checkpoints. |
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