CMHR101: Managing Difficult ConversationsExport this event to calendar

Friday, February 28, 2020 — 1:00 PM to 4:00 PM EST

Who: Students, Faculty, and Staff

What: This course provides an opportunity to learn how to manage difficult conversations when they arise, whether it be with a manager, supervisor, colleague or even family member.

How: No matter what your role is on campus, this is a foundational workshop that will provide tools and strategies for more effective conflict management. Upon completion of this workshop, you will:

  • be able to successfully assess the context of the situation
  • build conflict management and communication skills and gain access to supportive resources
  • learn to communicate in a way that reduces tension and facilitates a productive conversation
  • learn how to handle a situation that involves disrespectful comments or behaviours.

In-person, 3-hour workshop, in a small-group setting.

Location 
GSC - General Services Complex
1147
200 University Avenue West

Waterloo, ON N2L 3G1
Canada

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