Who: Students, Faculty, and Staff
What: This course provides an opportunity to learn how to manage difficult conversations when they arise, whether it be with a manager, supervisor, colleague or even family member.
How: No matter what your role is on campus, this is a foundational workshop that will provide tools and strategies for more effective conflict management. Upon completion of this workshop, you will:
- be able to successfully assess the context of the situation
- build conflict management and communication skills and gain access to supportive resources
- learn to communicate in a way that reduces tension and facilitates a productive conversation
- learn how to handle a situation that involves disrespectful comments or behaviours.
Online, 2-hour workshop, in a small-group setting.