Feature

IST Newsletter issues now in Sway

Click below to see what we're working on

IST Newsletter issues are now hosted in Sway. Have a look to see what we're working on!

Managing change through the Office 365 Program

Collaboration, productivity tools, streamlined support

Building the Next WCMS

Waterloo Content Management System (WCMS) 3 project update

Protect yourself from the Zoom Bomb Squad

The growth of remote web-based meetings has been paralleled by that of a rising threat – Zoom-bombing

What's happening in IST

Take a look at some of the great work IST is focusing on this term

Introducing Accuro

A new electronic health record system for Campus Wellness

Accuro is an up-to-date electronic health record system with many additional features allowing for better healthcare service delivery

Identity fraud: Brought to you by your inbox

Noticed an increase in phishing emails to your inbox? Here's why, and what you can do.

Campus telephone migration project

Make and receive calls on any connected device

Learn more about the campus telephone migration project

Moving employee email to Office 365

An update on migrating employee email to the Cloud

What's happening in IST

Kanopy, Jira Service Desk, Teams Live Events, 2FA, and work to support student information systems

In this recurring article we highlight some of the exciting IT services, initiatives, and/or resources available to the Waterloo campus community. Learn more about how we're working to support the learning, teaching, research, and administrative needs of the University.

Staying connected while working remotely

Resources to support your work from home transition.

Online collaboration with Office 365

Supporting remote work with Office 365.

Ability to use a Chosen/Preferred Name on campus

New service launched in January 2020

Students (and employees) now able to set a chosen/preferred name.

Six months of rapid adoption of the Azure data toolset

Leveraging data to make decisions.

What's happening in IST?

All @edu.uwaterloo.ca accounts moved; Pantheon to host WCMS 3.0 sites; Keep Learning website available; Join the Campus IT Team

In this recurring article we highlight some of the exciting IT services, initiatives, and/or resources available to the Waterloo campus community. Learn more about how we're working to support the learning, teaching, research, and administrative needs of the University.

Akindi

New multiple-choice exam processing service

Grade multiple-choice assessments using regular paper and any scanner

Inside the ITMS Media Production Studio

Tech-enabled instructional tools and news at Waterloo

A behind the scenes look at where the magic happens

Piloting IST's first cyber security pop-up booth

Raising awareness on campus with a Cyber Security pop-up booth

WatSAFE Desktop Notification

The University's new desktop emergency alerting tool

What's happening in IST

RT reaches one million, learn about Office 365 ProPlus, Office 365 email investigation update, WCMS 3 is coming, subscribe to IST News

In this recurring article we highlight some of the exciting IT services, initiatives, and/or resources available to the Waterloo campus community. Learn more about how we're working to support the learning, teaching, research, and administrative needs of the University.

Office 365 employee email investigation

Moving to the Cloud

IST is investigating moving employee email to the cloud. Here's a look at the project so far.

Making our enterprise systems more secure

Enabling single sign-on (SSO) and two-factor authentication (2FA) at Waterloo

Hello, how can I help you?

AI Chatbot pilot project is live

Have you been pwned?

The importance of setting strong account passwords/phrases

IT in 60 seconds

New video update series from IST

First-year residence room allocation

How are 5,617 first-year students allocated to residence rooms?

What's happening in IST

Rebranding SEW and Lynda.com and accolades for the CUCCIO Security SIG

In this recurring article we highlight some of the exciting IT services, initiatives, and/or resources available to the Waterloo campus community. Learn more about how we're working to support the learning, teaching, research, and administrative needs of the University.

Microsoft Teams

The ultimate collaboration space for your team

This is the teaser text for the Teams article

Evolving the online learning environment

New technology adoptions

An overview of teaching and learning spaces and news on campus

On the road again

Limiting your digital risks while traveling

Guidelines and precautions to help secure your digital voyages.

Waterloo Passport

Forging a partnership between Departmental and Campus Applications (DCA) and Student Success Office (SSO) Global Learning team

A reflection on the process to enhance Waterloo Passport

IT Collaboration

How IST account reps can help

Learn more about the IST account rep role

What's happening in IST

Room scheduling, Cyber Awareness, Wireless upgrade, Service Alerts tool, and more!

In this recurring article we highlight some of the exciting IT services, initiatives, and/or resources available to the Waterloo campus community. Learn more about how we're working to support the learning, teaching, research, and administrative needs of the University.

Campus network upgrade

An update on our work so far

An update on the campus network upgrade project

Finphishing

Trolling for dollars

Rise of financial spear phishing and attacks made against Waterloo

New functionality in Quest helps improve the student experience

New functionality allows for self-service Proof of Enrolment letters and improved processing of OSAP payments

IST and Research partner to deliver new research ethics system

New research ethics systems available for Waterloo researchers

When collaboration leads to opportunity

Testing targeted alerts and push notifications to students via Portal

What's happening in IST

New PPM CoP website, new O365 training courses, and more

In this recurring article we highlight some of the exciting IT services, initiatives, and/or resources available to the Waterloo campus community. Learn more about how we're working to support the learning, teaching, research, and administrative needs of the University.

Is Office 365 for me?

You bet, and here's why

Office 365 provides Waterloo staff, faculty, and students anywhere access to a robust set of productivity and collaboration tools. Do more with the apps you know and love, and learn more about those you have yet to discover.

Retreat to advance: A look at Learning Environment team retreats

Tech-enabled instructional tools and news at Waterloo

An overview of teaching and learning spaces and news on campus

Remembering passwords

An easier way

Information Security Services at Waterloo

Project & Portfolio Management Community of Practice (PPM CoP) 

Learn more about key aspects of project and portfolio management while tying in often overlooked and unexpected facets of this work.

What's happening in IST

New services, helpful resources, and more

In this recurring article we highlight some of the exciting IT services, initiatives, and/or resources available to the Waterloo campus community. Learn more about how we're working to support the learning, teaching, research, and administrative needs of the University.

Workday is coming to Waterloo

An intuitive and modern system with improved usability for HR transactions

An update on the implementation of Workday at Waterloo

Collaboration, mentorship and innovation reaching new heights

Student and Portal team partnership leads to amazing results

Hello, my name is Lynda

Lynda.com now also available to undergraduate students

Over 6,000 online courses in business, technology, and creative skills taught by industry experts

Digital learning technology in the classroom

Tech-enabled instructional tools and news at Waterloo

An overview of teaching and learning spaces on campus

SecureDoc encryption retired at Waterloo

What's a user to do?

Information Security Services at Waterloo

What's happening in IST

New services, helpful resources, and more

In this recurring article we highlight some of the exciting IT services, initiatives, and/or resources available to the Waterloo campus community. Learn more about how we're working to support the learning, teaching, research, and administrative needs of the University.