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Researchers in artificial intelligence have developed an innovative way to identify a range of anti-social behaviour online. The new technique, led by Alex Parmentier, a master’s student at Waterloo’s David R. Cheriton School of Computer Science, detects anti-social behaviour by examining the reaction to a post among members of an online forum rather than examining features of the original post itself.

Researchers at the Cheriton School of Computer Science have pioneered a new method that could be used to develop more natural automated virtual assistants to help people suffering from mental illness. 

Called SMERTI (pronounced smarty), the new method enables virtual assistants to use natural language and emotional cues that change depending on the relationship and situations in which they are used. The result allows for the development of virtual assistants that better connect with people they are used to help.

People suffering from the early symptoms of Alzheimer’s disease often have difficulty remembering things that recently happened to them. As the disease takes root, a person’s reasoning and behaviour can change. Day-to-day routines — like handwashing — may become challenging for them and they begin to need more assistance from caregivers for simple tasks.

But now there is technology that can help.

The key to people trusting and co-operating with artificially intelligent agents lies in their ability to display human-like emotions, according to a new study by Postdoctoral Fellow Moojan Ghafurian, Master’s candidate Neil Budnarain and Professor Jesse Hoey at the Cheriton School of Computer Science.

Cheriton School of Computer Science Professor Jesse Hoey has teamed up with Professor Robert Freeland, a sociologist at Wake Forest University, to conduct novel research at the intersection of computer science and social psychology.

Professor Kate Larson has been appointed a University Research Chair in recognition of her outstanding research contributions to the field of artificial intelligence. Waterloo’s designation of University Research Chair recognizes exceptional achievement of faculty and their pre-eminence in a field of knowledge.