Campus Wellness Student Advisory Committee

The Student Advisory Committee will enhance client engagement and improve the quality of programs and services at Campus Wellness (CW) by:

  • Providing input on/recommendations for improving or enhancing CW services, initiatives, procedures, processes, practices etc.
  • Representing client perspectives about theirs and others experiences at CW, including undergraduate and graduate students.
  • Supporting CW to enhance its client engagement and client-centred care practices.
  • Strengthening communication and collaboration between CW clients, and students not engaging services.

Job Description and Application Form

The first recruitment phase for the Committee will run from March 15 to April 18, 2021. If you would like to apply, please fill out our web form.

CW Student Advisory Committee Project Charter

Purpose

The Student Advisory Committee will enhance client engagement and improve the quality of programs and services at Campus Wellness (CW) by:

  • Providing input on/recommendations for improving or enhancing CW services, initiatives, procedures, processes, practices etc.
  • Representing client perspectives about theirs and others experiences at CW, including undergraduate and graduate students.
  • Supporting CW to enhance its client engagement and client-centred care practices.
  • Strengthening communication and collaboration between CW clients, and students not engaging services.

 “Client” refers to any student who receives support or services provided by CW whether on-going or as needed or who engages with any program that is provided by CW. Past clients who are registered students are also eligible to join the Advisory Committee.

Engagement Principles

There are varying levels of engagement that the Student Advisory Committees can have with the organization. CW’s Student Advisory Committee will seek activities across all levels of engagement and develop its capacity over time to work at deliberation and collaboration levels of engagement. At the same time, the staff of CW will develop their ability to engage with Student Advisory Committee and utilize client stakeholder voice. Ideally, CW’s Student Advisory Committee will serve as an essential mechanism for ensuring CW implements, delivers, and evaluates programs and services that meet the needs of its communities and incorporates client voice/perspectives into everything they do. 

For this Advisory Committee we will use the levels of engagement identified by Health Quality Ontario (PDF):

  • Share – This includes the ways health organizations provide information that is easy for patients and their caregivers to get, understand and act upon, to support personal care decisions, as well to support engagement about a program, service, policy or decision.
    • The first year the CW Student Advisory Committee may spend much of their time at this level of engagement.
  • Consult – This includes the ways health professionals, organizations and system planners get feedback from patients and their caregivers on a health issue, policy, or decision that needs to be made.
    • The Advisory Committee will aim to participate in four or five consultation activities its first year.
  • Deliberate – This includes the ways patients and their caregivers are engaged to discuss a health issue, policy, or decision, and begin to explore solutions with health care professionals.
    • The Advisory Committee will aim to participate or lead two to three deliberation activities its first year.
  • Collaborate – This includes clients, CW health professionals, other student support groups, and community agencies finding and applying solutions together to a wellness issue, procedure, or decision.
    • The Advisory Committee will aim to work on one collaboration activity in its first year. Over time the Advisory Committee will aim to grow its participation at this level.

Proposed Structure

  1. The Student Advisory Committee will be an Advisory Committee of current and past student clients/service users.
  2. The Advisory Committee will have a Terms of Reference. The current document will serve as the Terms of Reference while a final document is approved.
  3. The Advisory Committee will have a defined scope and communication pathways from Student Advisory Committee to:
    1. Director—Campus Wellness
    2. Senior Management Team
    3. Leadership Team
    4. Role in strategic planning
    5. Other internal committees
    6. Units within Campus Wellness
  4. The Student Advisory Committee will be co-chaired by one Advisory Committee Member and the Director, CW (with the option to change to two Advisory Committee Member co-chairs over time).  The student chair will rotate once a year.
  5. The Advisory Committee will meet monthly (2 hrs) using MS Teams and when possible will meet in-person up to two times a year.
  6. The Advisory Committee will be supported by a staff liaison and administrative assistant. The staff liaison will be a person who is experienced in engagement of service-users in volunteer committees/ Advisory Committees. A description of the staff liaison role with the Advisory Committee will be created.
    1. For the first year the staff liaison role will dedicate additional time to the creation and implementation of the Advisory Committee.
  7. Student Advisory Committee members will be paid $25/hour for their time spent in Advisory Committee meetings.
  8. Student Advisory Committee membership will be a volunteer role within CW and will be oriented and trained as such with specific training developed to equip Advisory Committee members with the knowledge they need on CW services, protocols, and procedures to fulfill the Advisory Committees work and how to use their lived experience on an Advisory Committee of this nature.
  9. People interested in joining the Advisory Committee will submit a written application identifying what perspectives, experiences, and skills they bring to CW Student Advisory Committee. Regular employee screening processes will apply.
  10. The Student Advisory Committee will consist of no more than 15 members, including 12 Advisory Committee Members, a CW senior management team representative, and 1-2 CW staff, preferable from different units within CW.  Advisory Committee Members will:
    1. Be registered as University of Waterloo students.
    2. Be a client of CW services or have received services from CW in the past 2 years; ideally 50% of the committee would be current clients
    3. Represent the diversity of University of Waterloo’s student population (with respect to race, ethnic origin, religion, age, gender, sexual orientation, ability, or disability). In the event that membership is unbalanced in terms of diversity, applicants may be declined or deferred accordingly.
  11. Advisory Committee members will commit to a one- year term that includes:
    1. Attending a monthly Advisory Committee meeting (2 hours during a weekday evening)
    2. 2-3 hours of orientation and training at the start of the Advisory Committees term (goal is May 2021 for orientation to occur)
    3. Participation at minimum two CW events (e.g., Thrive)

*The first year Advisory Committee members will be selected by a committee of mostly staff. After year one Advisory Committee members will be selected by the incumbent Student Advisory Committee.