Step by Step instructions
Step 1: Access the Site
Navigate to Convera GlobalPay for Students
Step 2: Provide Country Name and Institution
Complete the required fields on Convera's website (Studying in: Canada and Institution: University of Waterloo) and select NEXT.
Step 3: Enter Payment Details
- Enter the amount you wish to pay in Canadian dollars and select NEXT.
- Select the currency that you would like to pay in* from drop down list. You will notice on the right-hand side that you now see the amount that you will be paying in the currency selected.** Select NEXT.
- Select the checkbox if you would like to receive the payment instructions via email.
- Complete other fields as listed if payer is not the student then select NEXT.
- Review conditions and select the checkbox, then select SUBMIT.
- NOTE: You may need to temporarily allow pop-ups on your computer in order to view the payment instructions.
* If your local currency is not an option available in the system, you will need to choose another currency on the list to arrange your payment, or contact Student Financial Services for more information. The subject line should read “Convera GlobalPay for Students payment issue”. Please indicate what currency you are trying to pay in, or where you are trying to pay from, and what the precise issue is.
** When paying from China or India, you will be given your rate when you process your transfer per the payment instructions.
Step 4: Bank Transfer
- Print your payment instructions and make the payment. For most countries this will be by wire at your bank.***
- Instruct your bank to wire transfer funds to the Convera bank account indicated on your payment instructions.
- The reference number on the payment instructions is very important. It MUST be included on your payment in order for the funds to be correctly and promptly applied to your student fee account. A reference number should NOT be used more than once. If you are making a second payment, or have a quote that has expired, please go through Steps 1-3 again to get new payments instructions with a new reference number.
- The payment must be sent within 72 hours of the quote or Convera shall use the current exchange rate to convert the currency. The expiry of the quote is indicated on the bottom of the payment instructions that you have printed.
*** For payments from India, China and South Korea, you will be instructed to pay on a particular website or bank (e.g. ICICI for India)
Step 5: Payment Finalized
- While the transfer is in progress your account will continue to show the outstanding amount.
- University of Waterloo will post the Canadian dollar equivalent to your student account, generally two to five days after your local bank initiates payment.