See a complete list of services for faculty, staff and researchers.
Things you need to know
*New* Skype for Business Softphone (for Windows, for Mac)
*New* What do I need to work remotely?
*New* How do I work remotely effectively
*New* Video conferencing for graduate student defences
Getting to know Health Computing
Who are We? Where are we? How to contact us
Your accounts - identity and access management
WatIAM, Two-factor authentication, Protecting your account
Connectivity
Nexus, Wireless, VPN, Printing, Remote access
Communication and collaboration
Email, Calendar, Skype for Business, Audio and Video Conferencing, WCMS websites, Office 365, WatSafe, UWaterloo Portal
Data management
Network drives, OneDrive, SharePoint, SendIt, HealthCloud, Data recovery
Software for teaching and research
Computing labs and teaching/seminar rooms
How to pages
- How to set up your Microsoft 365 email account (on Windows, Mac and Mobile Devices)
How to set up your on-premises (Connect) email account (on Windows, Mac and Mobile Devices) - Quickly mute your notifications while in a video conference
- How to use Connect/Exchange calendar
- How to connect with VPN (Windows)
How to connect with VPN (Mac) - How to map a network drive (Windows)
How to map a network drive (Mac) - How to restore files from your network drive (backup/recovery)
- Choosing an audio or video conferencing solution
Table comparing remote meetings and conference calls
Choosing a screen recording tool - SAS
- NVivo
- How to use SPSS and NVivo Remotely (using the Virtual Computing Lab)
- How to use Xerox Secure Print
- How to get visitors/guests access to Wi-Fi