Tuesday, September 21, 2021
Whether you're on campus or working or learning from home, we're here to help. Visit an on-campus IST service desk or connect with us via phone, email, or live chat.
We can help with:
- PC hardware and software troubleshooting
- Software installation
- Malware removal
- WatIAM troubleshooting
- Network troubleshooting
- Email configuration and setup, and more!
IST service desk hours
|
Location |
Monday – Friday |
Saturday and Sunday |
|---|---|---|
| Davis Centre | 9:00 a.m. - 8:30 p.m. | 12:30 p.m. - 4:30 p.m. |
| Dana Porter | 9:00 a.m. - 4:30 p.m. | Closed |
| Village 1 | 9:00 a.m. - 8:30 p.m. | 12:30 p.m. - 8:30 p.m. |
| Remote support available* | 8:30 a.m. - 8:30 p.m. | 12:30 p.m. - 8:30 p.m. |
*During our remote hours, we can be reached via phone, email or live chat:
Phone: 519-888-4567, ext. 44357
Email: helpdesk@uwaterloo.ca
Live chat: Click to start a new live chat session
Other support options
Visit our Help & support page for more information or find support articles in our IST Knowledge Base.