Inbound mail record to be updated - May 15

Monday, May 3, 2021

What is happening? The University’s inbound mail record will be updated to route email sent to uwaterloo.ca addresses through the Cisco Cloud servers.

  • Current mail delivery path: Internet (i.e., external individual/organization) > Mailservices > Cisco Cloud servers > Office 365/Exchange
  • Planned mail delivery path: Internet > Cisco Cloud servers > Office 365/Exchange/Mailservices

When will this change take place? Saturday, May 15 between 8:00 and 10:00 a.m.

What is the impact? No end-user impact is expected.

Note: If desired, individuals may test unique mail delivery configurations following the above maintenance window.

Questions or concerns? Please submit to the IST Service Desk, helpdesk@uwaterloo.ca.

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