Monday, April 11, 2022
Resolved: This issue has been resolved and Jira Service Management should be displaying the correct status and workflow.
Questions or concerns? Questions or concerns about this issue, or if you feel the issue is persisting across your JSM project, may be submitted via IST’s Jira Help Portal.
What is happening? IST is investigating issue with Jira Service Management (JSM) that may be causing statuses and workflows to display incorrectly.
Who is impacted? All individuals/groups using JSM may be impacted, though clients can still submit tickets.
A ticket has been opened with the vendor and more information will be shared when available.
Questions or concerns? Please submit via IST’s Jira Help Portal.