Offline files to be disabled on Windows laptops in Academic Support - December 6

Friday, December 3, 2021

What is happening? Windows laptops in Academic Support will be removed from the Laptops OU (disabling the Offline Files feature).

When is this happening? Monday, December 6 at 4:30 p.m.

Why is this happening? The Offline Files feature slows down most computers and is no longer needed due to work done during the OneDrive migration. 

What is the impact? 

  • Access to offline-only files from N: drives may be lost. Please let us know if you lose access as these files can be recovered.
  • Files in OneDrive are not affected as OneDrive does not use this Offline Files feature. There is also no impact on files marked as “Keep on this computer” in OneDrive.

Questions or concerns? Please contact your IST Account Rep, IST Account Rep - Information Systems and Technology - Jira Service Management (atlassian.net),