On-premises Confluence to be migrated to Confluence Cloud - September 29 - November 1

Thursday, August 12, 2021

What is happening? In preparation for the upcoming service changes announced by Atlassian on October 16, 2020, users and spaces on the on-premises Confluence instance (wiki.uwaterloo.ca) are being migrated to Confluence Cloud (uwaterloo.atlassian.net). 

When is this happening? On-premises Confluence users and spaces will be migrated to Confluence Cloud between September 29 and November 1. IST Client Services staff will reach out to owners of on-premises Confluence spaces to schedule a migration date and time. 

Why is this happening?

  • Atlassian removed the ability to purchase new on-premises licenses on February 2, 2021. Additional users cannot be added to the on-premises Confluence instance once the existing license limit has been reached. 
  • In order to downgrade the number of on-premises licenses, users need to be migrated before February 2, 2022.
  • Atlassian has announced that support for all Atlassian server products will end on February 2, 2024.

What is the impact? 

  • Once migrated, Confluence URLs will begin with uwaterloo.atlassian.net instead of wiki.uwaterloo.ca. 
  • Migrated Confluence pages will continue to use the legacy editor by default. Confluence content editors also have the option to convert Confluence pages to the new editor

What do users need to do? 

  • During your scheduled migration time, please log out of Confluence and do not add or edit content.
  • Once migrated, WCMS content editors will need to update all links to on-premises Confluence spaces (wiki.uwaterloo.ca) with the new Confluence Cloud links (uwaterloo.atlassian.net).

Additional Resources

Questions or concerns? Please contact Andrew McAlorum (amcalorum@uwaterloo.ca)

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