Resolved: Issues accessing 'UniversityOfWaterloo' Captive Portal

Tuesday, September 28, 2021

Resolved (October 12, 1:20 p.m.): The 'UniversityOfWaterloo' Captive Portal for guest Wi-Fi is now working as expected.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.


What is happening? Some users may be experiencing issues when trying to access the 'UniversityOfWaterloo' Captive Portal for guest Wi-Fi. IST is investigating. 

When did the issue start? Monday, September 20 around 7:00 a.m.

Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.