Tuesday, April 27, 2021
Resolved: Users should be able to access Teams again as expected. If you are experiencing persisting issues, please restart your Teams client.
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.
What is happening? Some users may intermittently be unable to access Microsoft Teams through both the web and desktop client. Microsoft is investigating the issue; updates will be provided when available.
What is the impact? Users may experience degraded performance with multiple features. These include but are not limited to:
- Can't send or receive messages
- Can't join meetings
- Some channels may not appear
- Can't join channels
- Can't join chats
What do users need to do? Users experiencing issues should restart their Teams clients.
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.