Tuesday, August 3, 2021
Resolved (August 4, 12:04 p.m.): Voice licensing for users is currently being processed and restored. All licenses will be restored over the next several hours.
- Users will be able to use voice conferencing again once licenses have been restored.
- Users may receive another email confirmation once their license has been reapplied. This is a legitimate email; no action is required.
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.
What is happening? Teams voice conferencing licenses are currently unavailable.
What is the impact? Users are unable to create new Teams meetings using a telephone number. This issue does not impact any other features in Teams or Skype.
IST is working with the vendor to resolve the issue.
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.