Monday, April 12, 2021
What is happening? Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates.
When is this happening? Sunday, April 18 from 10:00 a.m. to 2:00 p.m.
What is the impact? Remoteapps and licensed app VDI environments will be unavailable during the maintenance window. Users of the following applications might experience short outages while the servers are rebooting:
- SPSS
- SAS
- Quest
- MATLAB
- COMSOL Multiphysics
- ArcGIS
Work should be saved frequently to avoid data loss.
Additional resources:
- VDI: https://uwaterloo.ca/information-systems-technology/services/virtual-desktop-infrastructure-vdi
- Licensed servers: https://uwaterloo.ca/information-systems-technology/services/scientific-computing-software-support
Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.